BMC AMI DevX vs. ServiceNow DevOps

I love these tools! However, my company has not yet transitioned from SCLM to a modern repository, and this is causing most of our developers to remain within TSO for all their development. It's been a slow adoption up to this point, but we are moving toward more modernization this year and next, so with any luck, we'll see usage pick up. Success depends on the speed at which your management is willing to move.

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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Independently Invited by TrustRadius

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• The tool I use is fairly intuitive. It doesn't take long to be using it full time.
• Changing the layout/view is fairly easy. This allows it to fit individual preferences.
• It is helpful to be able to view specific windows in full screen. Usually, I have it set up to view multiple windows, but sometimes, I just want to view one window in full-screen mode.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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Independently Invited by TrustRadius

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• Download source code plug-in on Azure DevOps to allow downloading prod version even if it's not in the assignment.
• Publishing Test Results on Azure DevOps from Total Test plugin
• Integration with DevEnterprise in Workbench and GenAI capabilities for enhance code analysis (Accross multiple programs/applications)

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• No drop-down option is available to click when requesting specific software or hardware.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support has been amazing compared to Optim. Further, new features are very regular with File-AID - I can't remember the last time Optim had a significant update. File-AID support is very receptive to feature requests and reported bugs, including sending out hotfixes quickly.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The names may have changed over the years, but anyone who has been around for a while will recognize them. For Software Configuration Management, I have used TSO/ISPF/SCLM, Panvalet, ChangeMan, Librarian, Endevor, and now Code Pipeline. All of them met the basic requirements. All of them had their advantages and disadvantages. Code Pipeline, however, stands head and shoulders above the rest in simplicity, completeness, effectiveness, efficiency, and elegance.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I believe the time it takes to Deploy a code has reduced, using tools like code insight/analyzer has really made easy to understand my code which intern helps me to make correct code changes and usage of Code Debug to troubleshoot is easier as well

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info