The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per user
Webex Meetings
Score 8.4 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
BlueJeans Meetings (discontinued)
Webex Meetings
Editions & Modules
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
BlueJeans Meetings (discontinued)
Webex Meetings
Free Trial
No
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
—
Discount available for annual pricing.
More Pricing Information
Community Pulse
BlueJeans Meetings (discontinued)
Webex Meetings
TrustRadius Insights
BlueJeans Meetings (discontinued)
Webex Meetings
Highlights
Research Team Insight
Published
BlueJeans, from Verizon, and Cisco Webex Meetings are web and video conferencing solutions that offer boardroom and huddle capabilities. As a full video conferencing solution, BlueJeans recommends customers use Logitech devices, though it supports additional Poly devices as well. Cisco Webex provides its own series of huddle room devices, with some third-party support.
Both solutions are used at companies of all sizes but tend to be deployed at large enterprises. Cisco’s diverse product suite caters to the needs of enterprises so this is not surprising, and both vendors provide advanced security features.
Features
There are several similar features BlueJeans and Cisco Webex Meetings offer users. However, each product has a few standout benefits.
Cisco Webex Meetings is easy for meeting participants to use with good collaboration features such as screen sharing, whiteboarding, hand-raising, and private and group messaging, etc. On TrustRadius, enterprise Webex Meetings reviewers find sessions easy to join and engage with. Reviewers note the collaboration features make Webex Meetings a viable solution for groups with multiple active participants.
BlueJeans’ users tout its security features (encryption, meeting code, etc.) and its strong boardroom/ large conference room experience. BlueJeans can be easily deployed using any AV setup. Reviewers on TrustRadius highlight reliably high-quality video and audio, as well as a stable connection. Users also enjoy generous and accessible recording space, and the ability to generate shareable meeting highlights.
Limitations
While Webex Teams and BlueJeans are robust enterprise conferencing solutions, current customers point out some limits to consider.
While Webex Meetings has a great user interface and experience, it can be more difficult for administrators to use. For example, administrative users highlight technical glitches and poor performance related to limited bandwidth as limitations of the platform. Webex Meetings users also struggle to integrate the platform with third-party applications non-Webex video conferencing equipment.
On the other hand, BlueJeans users on TrustRadius voice issues with the platform’s collaboration feature set. For example, it can be difficult to see all participants on the screen simultaneously.
Pricing
Webex Meetings is free for a single host for up to 50 minutes, with meetings of up to 100 participants. It includes features such as screen sharing, chat, meeting notes, hand raising, interactive whiteboard, and polling. Cisco offers four other meeting plans with multiple meeting hosts, up to 24 hour-long meetings, and cloud storage space for meeting recordings. Pricing ranges from $13.50 per host/month for 9 meeting hosts to $26.95 per host/month for up to 100 meeting hosts. An Enterprise plan with custom pricing is also available.
BlueJeans does not have a free plan but offers a free 7-day trial. The BlueJeans Standard plan starts at $9.99 per month (annual billing) and supports unlimited meetings for up to 50 participants. BlueJeans Enterprise supports unlimited recording and meetings of 100 participants. BlueJeans offers separate pricing for events, starting at $499 per webinar (up to a 2-hour webinar with 500 view-only attendees), with discussible pricing for large events.
Features
BlueJeans Meetings (discontinued)
Webex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Meetings (discontinued)
7.2
Ratings
10% below category average
Webex Meetings
8.3
Ratings
4% above category average
High quality audio
7.70 Ratings
8.60 Ratings
High quality video
7.40 Ratings
8.50 Ratings
Low bandwidth requirements
6.80 Ratings
7.80 Ratings
Mobile support
7.00 Ratings
8.20 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Meetings (discontinued)
7.2
Ratings
10% below category average
Webex Meetings
8.4
Ratings
6% above category average
Desktop sharing
7.10 Ratings
8.60 Ratings
Whiteboards
7.40 Ratings
8.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Meetings (discontinued)
7.5
Ratings
10% below category average
Webex Meetings
8.2
Ratings
1% below category average
Calendar integration
7.70 Ratings
8.30 Ratings
Meeting initiation
7.00 Ratings
8.50 Ratings
Integrates with social media
7.20 Ratings
7.50 Ratings
Record meetings / events
7.50 Ratings
8.60 Ratings
Slideshows
8.00 Ratings
8.10 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
7.5
Ratings
9% below category average
Webex Meetings
8.5
Ratings
4% above category average
Live chat
8.10 Ratings
8.60 Ratings
Audience polling
7.20 Ratings
8.50 Ratings
Q&A
7.30 Ratings
8.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Been using it for a long time, so familiarity with the platform helps. I have already pointed out a few things that I like about BlueJeans which I do not find in other competing platforms. HOWEVER, I do use some other platforms on occasion when I need features BlueJeans does not offer. I will not give up BlueJeans for another platform just yet. That being said, BlueJeans needs to get back to innovating, as it once did, rather than increasingly lag behind in features that are becoming more and more important in today's (and tomorrow's post-pandemic) world.
Webex is going in a direction which is going to make it incompatible with how we use it. They're more interested in developing the gimmicky AI features and leaving behind the core ability to share documents and allow participants to annotate and save annotated shared documents and other features that were what made it the best choice for classrooms.
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
There has been some downside in terms of response but cant really fault heavily because it is expected when a large volume of users need help but there can only be so many people to assist. On the other hand the support team is very helpful in that they are willing and able to jump in your admin control panels and help host a meeting with you to troubleshoot issues or just make things go smoothly
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
In-person training offers the benefit of personalized instruction. Users have the chance to ask specific questions and work through any challenges directly with an instructor. This hands-on learning style can be incredibly valuable for those who learn better through interaction. With in-person training, participants can receive instant feedback and troubleshooting assistance for any technical issues they encounter during the session. This makes it easier to resolve issues on the spot rather than waiting for online support.
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
Well, I hear from many of my clients and other contacts that they find Microsoft Teams/Zoom much easier to use, and that they do not like BlueJeans. I disagree. First, I do not like seeing blank windows of participants who have turned off their video (and many do, given they do not wish to be seen at home, or in casual attire); however, I do use Teams or Zoom or Webex at times. I did not find it difficult to implement BlueJeans in my organization, and those who have used Teams, Webex, or Zoom say the same about these platforms.
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
First of all as the product origine was china , so it was little challenging for us to trust the app and after that due to reports of data breaches found is some organisation, we find it difficult to trust more so we started switching to Bluejeans due to its fantastic features special it's audio and video conferencing features enabled with Dolby technology.
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
Blujeans Meetings is an online communication service that works perfectly offering excellent features and functions that adapt to our needs and is more than what we normally need, it is simple to use, easy to organize and join meetings in addition to its security and speed. I like it because it offers an excellent wireless connection regardless of our internet connection quality, it works from anywhere and any device allowing you to collaborate on the go, it is very easy to share screen and start a conversation using this tool.
Our clients and teams like the solution and have been using it for years.
Tiered pricing could improve the cost for SMBs, but the ROI is still great for what we use Webex for.
The install base using the product and its features saves us money in not using other solutions that are not as flexible, saving us money in annual license fees.
From a global meeting and conference perspective, no significant issues cause scheduling and participation problems.
We can grow usage of tool and not break the budget.
Team leadership finds it cost effective, but can be improved.
