BlueJeans Events (discontinued) vs. Communique Conferencing

BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.

Incentivized

The platform is well suited for delivering a unique and elevated experience for guests. Also, events with 200+ attendees. I would not recommend using Communique for simple and very small events. There are dozens of cheap options for these.

• For larger meetings, BlueJeans does a great job of handling active speakers and bringing their video to the forefront while they are speaking. This goes a long way toward bringing all employees to the table in a meeting setting and makes it easy for participants to follow the flow of the meeting, especially in event format meetings with hundreds of participants.
• BlueJeans does a good job of calendar integration making it easy to add/create single or recurring meeting invites with an associated BlueJeans meeting within the invite so all attendees are able to manage and join meetings with ease.

• Delivering a unique and elevated experience by using a platform with a unique look and feel.
• The platform capsulizes everything and makes information easily accessible.
• It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.

• Many people don't yet prefer BlueJeans in our company due to the lack of breakout rooms, PPT uploads, and the requirement to upload videos to play them.
• Using the SSO login doesn't give me the control of manually provisioning accounts. I have to call their customer support line if there is an issue with SAML provisioning.
• The service charges for events in customer hours watched. This racked up a large bill as the company scaled.

Incentivized

• Nice to add personal agenda, which is on the roadmap this year

BlueJeans Events are certainly useful for inviting a large group of individuals to attend and witness an event, but the platform can be non-intuitive to use, especially on the presenter's side. There are frequently some technical difficulties, and it's often necessary to have one or many moderators monitoring the event during its progress for ease of use. Additionally, the BlueJeans Events are a somewhat passive form of presenting, which is not ideal for the use cases within the organization.

Incentivized

Joining meetings it is easy, setting up an account is also easy. It may be a bit confusing for participants that don't know the platform, as it is not straightforward to understand that joining a meeting is completely free. I am always the host and I find it easy to organize and chair meetings.

Incentivized

Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.

BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)

Incentivized

I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.

Incentivized

I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.

Incentivized

The Communique project team is

• Knowledgeable
• Responsive
• Willing to go above and beyond to make our events successful

Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment

Incentivized

Zoom is not good for presentations where a lot of people are attending. You end up having people unmute themselves and make noise while the speaker is talking. It can be very distracting. BlueJeans Events ensures that all attendees who are not required to speak are off camera and do not have the ability to speak. This allows for a smoother presentation with little to no interruptions.

Incentivized

We found out the hard way that there's a lot of smoke and mirrors in the virtual event space. We had no idea the level of proper vetting we should have done before hosting a client event with our reputation on the line.

• Support: The PM was located in our time zone and way more responsive.
• Platform: It's hard to assess platforms on one 60-minute demo. When it came down to hosting a virtual event there were a lot of limitations with the other platforms (e.g., no ability for booth reps to proactively chat with visitors, no ability to search for other attendees, no ability to send broadcast messages to communicate to attendees during live days, etc.). Communique Conferencing had all of these and was easy for attendees to use.
• Data security: We are a financial firm, so data security is huge. We did not realize the lack of basic attendee data security with some of the other platforms until our IT team performed and assessment. Communique Conferencing was one of the only platforms that passed.

We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.

Incentivized

• There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
• Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.

Incentivized

• Higher attendance - Extend the geographic reach of our events
• Wow factor - Position our firm as leading edge
• Thought leadership - The webinar component helps deliver engaging presentations
• Analytics - Everything is tracked for amazing metrics