TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bluehost

    Score5.5 out of 10
    N/ABluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

    $19.95

    per month for 36 month term

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
    Pricing
    BluehostJetRails
    Editions & Modules
    Shared WordPress Hosting
    $3.95-$16.99
    per month
    Shared Web Hosting
    $3.95-$26.99
    per month for 36 month term
    eCommerce - WooCommerce Hosting
    $15.95-$49.95
    per month, 1 month to 36 month terms available
    Managed WordPress (beta)
    $19.95
    per month for 36 month term
    VPS Hosting
    $19.99 - $119.99
    per month
    Blue Sky Live WordPress Support
    $29.00-$149.00
    per month
    Dedicated Hosting
    $79.99-$209.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BluehostJetRails
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BluehostJetRails
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    No answer on this topic
    JetRails
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    63%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    BluehostJetRails
    Small Businesses
    SiteGround
    Score9.8 out of 10
    Flywheel
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score8.8 out of 10
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BluehostJetRails
    Likelihood to Recommend
    4.9
    (19 ratings)
    9.8
    (4 ratings)
    Usability
    9.0
    (2 ratings)
    9.8
    (4 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (6 ratings)
    9.8
    (4 ratings)
    Product Scalability
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BluehostJetRails
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
    Incentivized
    Read full review
    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
    • Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
    • Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
    Incentivized
    Read full review
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
    • Provide more than one free domain on the Plus plan.
    • Offer site migration - not an option I saw when I signed up.
    Incentivized
    Read full review
    JetRails
    • Expanded offering for Wordpress
    Read full review
    Usability
    Newfold Digital (Endurance + Web.com)
    I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
    Incentivized
    Read full review
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.
    Incentivized
    Read full review
    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.
    Incentivized
    Read full review
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    Scalability
    Newfold Digital (Endurance + Web.com)
    The website is slow. The speed is not reliable. Sometimes, sites would go down without warning. You would have to get a VPS to get consistent speed. If you have small website as a hobby, then Bluehost will be sufficient. Otherwise, I recommend looking for something more fast. Storage is good, but speed is lacking
    Incentivized
    Read full review
    JetRails
    No answers on this topic
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • It allowed me to get my website up and running and sell services.
    • It is fairly low cost, so it was easy to recoup my investment.
    • Having to pay for a whole year upfront made it take a little longer to get the return on my investment.
    Incentivized
    Read full review
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    ScreenShots