Blue Yonder Luminate Planning vs. Handshake by Shopify (discontinued)

JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.

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My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.

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• Great customer facing implementation team.
• Predictable and communicated improvement processes.
• Constant roll out of new features with a strong SIG committee.

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• An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
• Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
• it is so easy to add products to the online store.
• It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.

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• Efficiency - At times the response time to retrieve the data from DB could be improved.
• Cheaper pricing - can provide some concession with the pricing.
• Training - JDA could offer more free training programs.

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• Improve the performance on load page for all Handshake skins.
• Need an easier way to understand creating and debugging Handshake skins.
• They should improve on customer support.
• Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Extremely easy to use and very useful records available to verify payment processing.

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It's still an older system which could use some updating.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.

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JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

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Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.

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• Alignment with customer service programs.
• Visibility for optimization and transportation cost savings.
• Vendor performance overviews.

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• We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info