Blue Yonder Luminate Planning vs. Manhattan Active® Supply Chain

This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.

Incentivized

Its a good product and its easy to interconnect with any other product seamlessly for the product optimization. Using Manhattan Active Supply Chain will increase warehouse productivity and equipment efficiency. It has a flexible approach in which companies can take advantages of the new features that are released by the Manhattan. Manhattan also has a great support team to help customers.

Incentivized

• Attributes
• Inventory searches
• Building product information

Incentivized

• This product offers great functionality to optimize a business's supply chain processes.
• I like that it is easy to use.
• Pretty much self explanatory once you get logged in.

Incentivized

• JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
• JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
• Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.

Incentivized

• I don't get very many orders that have to be routed through this portal.
• If it has been a while since logging in, I have to request that my account be unlocked.
• While there was great functionality, the ability to custom tailor the platform to a unique business process was limited.

Incentivized

The support team is overseas and the time zone differences can delay reactivity. The development team appears to overturn annually causing gaps in understanding of pending deliverables. There is also a learning curve that impedes expedited delivery of requested enhancements.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

Manhattan Active Supply Chain is user friendly and easy to navigate. It's good with inventory management. Small variances in inventory
can have big repercussions in your supply chain and I prefer to use a stable product, so I feel the best choice is Manhattan Active Supply Chain. Also the tool's good with planning and forecasting, it provides sophisticated tools that anticipate demand.

Incentivized

• Backend Job failures- Some times failure of backend jobs cause some disruptions to business, affecting profit targets.
• Data Mart- JDA offers a special DB which captures data for data mart.
• Support - Support team needs to improve.

Incentivized

• Supply-chain solutions have the power to help organizations understand and model consequences
• It was strategically designed
• Its a good product

Incentivized