Blue Yonder Luminate Planning vs. Infor Nexus

This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.

Incentivized

It is good in integrating with multiple 3rd party service providers to create a single source of truth. It does not have user friendly GUI that delays in getting the information required by the user. Any new requirements always need investment and time to develop. It allows user to create report template and schedule reports to personal email that help to save time.

Incentivized

• Attributes
• Inventory searches
• Building product information

Incentivized

• Allows connectivity of EDI with 3rd party forwarder to transmit shipment data and milestones against the shipments
• Choosing the most economical and quickest routing for a purchase order
• Allows integration with SAP, Oracle, external service providers easily to make single source of truth for the operational information

Incentivized

• JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
• JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
• Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.

Incentivized

• GUI is not as user friendly as it should be, and a training is required
• Filtering of shipments are not easy and intuitive to user, and it is a bit problematic to find details when a limited information is available to search
• Creating new methodology of report template require new development which require investment

Incentivized

The support team is overseas and the time zone differences can delay reactivity. The development team appears to overturn annually causing gaps in understanding of pending deliverables. There is also a learning curve that impedes expedited delivery of requested enhancements.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

It is better in integration with 3rd party service providers and quick turn around time and dedicated error resolution in receiving the data. We had inhouse SME from Infor Nexus team which allows quick development cycle and faster implementation. It allows visibility of milestones which is not available in SAP TM.

Incentivized

• Backend Job failures- Some times failure of backend jobs cause some disruptions to business, affecting profit targets.
• Data Mart- JDA offers a special DB which captures data for data mart.
• Support - Support team needs to improve.

Incentivized

• It definitely creates value and enables user to reduce turn around time for reporting
• It helps to reduces the resources used to create manual reports with high data accuracy
• Implementation of Control Tower required investment more than $250k with ROI 23% within the first year and break even at 3.5 years

Incentivized