Blue Yonder Luminate Planning vs. E2open

This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.

Incentivized

Very good if you need more and more structured insights in resellers inventory and sales.

Incentivized

• Attributes
• Inventory searches
• Building product information

Incentivized

• Makes marketing automation simple to use for a user that does not have access to their own tool(s)
• Allows a user to to co-brand content to add some of their own flavor to it
• Provides user real-time data updates as far as executed campaigns are concerned

Incentivized

• JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
• JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
• Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.

Incentivized

• Their ticketing system is creating too many emails in a hard to read way
• Lately they become less flexible in accepting ways in which our channel partners can deliver their data to them.
• Lately more mistakes and less close follow up when data from our resellers is incorrect or incomplete

Incentivized

The support team is overseas and the time zone differences can delay reactivity. The development team appears to overturn annually causing gaps in understanding of pending deliverables. There is also a learning curve that impedes expedited delivery of requested enhancements.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

E2Open [Digital Transformation Solutions] was very cost effective and does provide a simple tool for us to provide our partner network. We have a vast array of partners, some of which do not have any marketing expertise. This tool makes it that much easier for a partner to take advantage of a tool that does all ends of automation for them.

Incentivized

• Backend Job failures- Some times failure of backend jobs cause some disruptions to business, affecting profit targets.
• Data Mart- JDA offers a special DB which captures data for data mart.
• Support - Support team needs to improve.

Incentivized

• Enhanced our manufacturing Supply side capabilities and improved our flexibility to respond to supply chain events
• Enhanced partnership with its Business network
• Quick learning curve enables easy partner onboarding

Incentivized