Blue Triangle vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blue Triangle
Score 6.2 out of 10
Enterprise companies (1,001+ employees)
Synthetic Monitoring from Blue Triangle is a solution designed to ensure a site is up and running on all devices to catch issues before customers do.N/A
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Blue TriangleNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Blue TriangleNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blue TriangleNew Relic
Best Alternatives
Blue TriangleNew Relic
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blue TriangleNew Relic
Likelihood to Recommend
8.0
(0 ratings)
6.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
7.5
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
Blue TriangleNew Relic
Likelihood to Recommend
The assistance and information caught are astounding, however, the client care given by the Blue Triangle group is top-notch. They cause us to feel like the main client each time we talk, and they truly believe that we should succeed. The support team is continually checking your record and they continuously bring new ideas for potential improvement to our meetings.
Read full review
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
Read full review
Pros
  • Allows me to visually see the loading speeds of my website.
  • Allows me to inject ads based on customers browsing habits.
  • Most importantly Blue Triangle provides a high level or security regarding credit card skimming which seems to becoming more and more rampant as time progresses.
Read full review
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
Read full review
Cons
  • Getting your head around all of their many modules might be a bit of a challenge
  • It can occasionally display an excessive number of reports, leading to a state of confusion
  • The reports might be sluggish to load at times
Read full review
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
Read full review
Likelihood to Renew
No answers on this topic
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Read full review
Usability
No answers on this topic
New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
Read full review
Reliability and Availability
No answers on this topic
Never observed an outage
Read full review
Performance
No answers on this topic
Always responsive. Never observed slow page loads
Read full review
Support Rating
No answers on this topic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
Implementation Rating
No answers on this topic
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Read full review
Alternatives Considered
Using the Blue Triangle will help you figure out which parts of your website are getting the most traffic and where you might be able to make some tweaks. Visitors and potential customers feel safe and secure because of the security measures in place. Using Blue Triangle, I'm able to keep tabs on how many people are visiting my website and where they're going.
Read full review
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.
Read full review
Scalability
No answers on this topic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Return on Investment
  • Improved product delivery and customer service have resulted in an increase in traffic to our website.
  • The speed and responsiveness of our website have both been much enhanced.
Read full review
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots