Bloomreach - The Agentic Platform for Personalization vs. Plone

Perfect for onboarding, retention, win-back, and VIP nurture campaigns where customer behavior and timing matter. Excellent when you need to react instantly to customer actions across channels.


Example: A shopper abandons their cart and immediately receives a push notification followed by an email with the exact items they left behind.

Incentivized

The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.

• All in one. We have experience working with other CDP/Marketing suites and it is really difficult to connect their different modules. Bloomreach Engagement has been built to be a single product which makes everything easy to use
• Fast and real-time. Other platforms struggle with getting real-time volumes or segmenting based on real-time events, that is not the case with Bloomreach Engagement
• GCP partnership. Being deployed over GCP and having BigQuery as raw data export makes really easy to expand and connect with existing stacks

Incentivized

• Rock-solid technology stack. The python/Zope/Plone stack is as solid as anything else out there.
• Highly customizable TTW, if needed, via the Zope Management Interface, or Diazo XSL-transform theme design.
• Good support from core developers, lots of solid add-ons which address just about any needs.
• Amazingly customizable workflow, permissions and security management.

Incentivized

• While Importing the offline data, sometimes the auto detection is failed to detect the csv file
• While we import with wrong mapping, even after pressing escape before the import starts, its not cancelling the import. it start running. It would be great if it stops the import
• it would be great if we receive email for successfully finished imports too

Incentivized

• Bullets and formatting sometimes make it difficult to add text to an existing paragraph. The 'code' button is useful in those cases, but only to those who know html.
• Sometimes the pages don't save correctly and you use information.
• Uploading and displaying images is a bit too much work.

So far, Hippo is our ideal tool given its use of open standards which helps us to have a clear overview of what's coming next in the future Hippo releases. We are very confident in the future-readiness of the product

Plone has been used for more than ten years and it already has an interesting roadmap for its future. I do not know any other open source CMS with the same story of continuous evolution and security track. Interesting new features are added at each release and new modules are created continuously

In my time working with Bloomreach Commerce Experience Cloud, I always liked to work with it. It is crucial that you get support from experts from the beginning to show you how to work with the vast amount of options and activities to choose from. The learning curve is also well-rounded because of its user-friendly interface and highly skilled customer support.

Incentivized

Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small.

The new user interface in Plone 6 is even better, it is super fast, has lots of different blocks for enhancing the page, has flexible layout system and is easy to extend with more features.

It has always been available with great response times. Honestly in almost 5 years there was like one outage and I have to admit that it was solved so quick that I don't even know if it's fair to even call it that. Bloomreach is extremely reliable, can't fault it.

Incentivized

Our Plone sites are very robust. We have critical systems on Plone and we have been running sites on Plone for over 20 years with very little unexpected downtime.

ten out of ten, Bloomreach has revolutionised our marketing capabilities. It has allowed us to get real time data insights from our customers, and then put these into action. Previously it would be a very time consuming and slow process for us to get any sort of campaign out but not anymore, this has lead to increased conversions and revenue

Incentivized

Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.

I have given this rating as i feel the team is very responsive and helpful whenever issues arise. Bloomreach - The Agentic Platform for Personalization provides clear guidance and practical solutions which make it easier to get campaigns live quickly. They also share the best practices and recommendations that help us make the most of the platform.

Incentivized

There are not too many Plone companies in the world. But the ones who are, are high level professionals

The Training was awesome

Incentivized

I have been participating Plone training and the trainers have always been professional. Materials were good and the instructions clear

very informative and patient

Incentivized

Well organized, professional training with good materials and instructions

All the deployments were done on time

Incentivized

Having used Bloomreach Composable Personalization Cloud for the last 3 years, I can confidently say that it is the most sophisticated platform in my experience. The unifying of customer data in the platform has been an immeasurable strength in our Marketing arsenal. The support received from the Bloomreach Composable Personalization Cloud support team is also superior to that of any platform I have used previously, often receiving replies and advice within one hour of messaging.

Incentivized

Plone is much harder to learn then Wordpress. Development in Wordpress is learnt in day's, where development in Plone really takes years to get to the full depth. That said, once you're able to develop in Plone, is it a rock solid system, with readable code. In my experience Wordpress websites need to be updated so often, and the code feels bad organised. I have been building Wordpress websites, choosing Wordpress only when the client has almost no money. But I can never deliver the quality I want to deliver when using Wordpress. Plone does offer the possibility to deliver professional websites. As for Joomla, in the past I have done some Joomla development, but the whole CMS-paradigm could not settle in my brain. Being a web developer for over 15 years now, Joomla always felt contra-intuitive. Let alone the task of teaching this to my clients. Plone is now my only choice. It gives me a fast development-cycle, a user-friendly CMS and a rock stable and very secure system.

there is an option of multiple projects per organisation, customers and assets can be copied across. Multiple sites can be managed in one project, different activities organized under initiatives. Splitting work into sensible units is therefore well possible. The billing is based on number of tracked and number of stored events, no package-based deals. It should therefore be well scalable from a small e-store to a large corporation.

Incentivized

Plone has no limits. We have massive sites and can run them just fine

• Emails, banners, and weblayers brought us an increase in conversion and additional profit.
• From a marketers perspective, it allows us to reach far and wide and see how well a campaign is doing in real-time.
• Knowing the customer allows improved communication and personalize our recommendations.
• Bloomreach Engagement has created revenue uplift with acquisition and conversion.
• The most effective tool out there when ROI is in question.

• We thought that tapping into the user/content management tooling of Plone would be a good and useful thing, however it turned out to be a major pain to tie into those parts of Plone.
• I wish we would have built the extra functionality completely outside Plone and found a way to integrate it. It would have been much easier.