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Bloomreach - The Agentic Platform for Personalization vs. Kentico Xperience

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomreach - The Agentic Platform for Personalization

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bloomreach is presented as an agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses can use Bloomreach to create experiences that drive growth and loyalty. Bloomreach states that they currently drive personalization for 1,400+…N/A

    Kentico Xperience

    Score8.2 out of 10
    N/AKentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

    $9,999

    Subscription license

    Pricing
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Editions & Modules
    No answers on this topic
    Kentico Xperience Business
    $9,999 / year
    Subscription license
    Kentico Xperience Business
    $14,999
    Perpetual license
    Kentico Xperience Enterprise
    $17,999 / year
    Subscription license
    Kentico Xperience Enterprise
    $29,999
    Perpetual license
    Kentico Xperience Corporate
    Upon request
    Offerings
    Pricing Offerings
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional DetailsBloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.
    More Pricing Information
    Community Pulse
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Considered Both Products
    Bloomreach
    No answer on this topic
    Kentico software
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    127 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    98 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    128 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    82 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    88 Answers
    No answers on this topic
    Features
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.9
    56 Ratings
    4% above category average
    Kentico Xperience
    -
    Ratings
    WYSIWYG email editor8.651 Ratings00 Ratings
    Dynamic content7.852 Ratings00 Ratings
    Ability to test dynamic content7.951 Ratings00 Ratings
    Landing pages6.425 Ratings00 Ratings
    A/B testing7.954 Ratings00 Ratings
    Mobile optimization8.345 Ratings00 Ratings
    Email deliverability reporting7.755 Ratings00 Ratings
    List management8.044 Ratings00 Ratings
    Triggered drip sequences8.638 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.3
    43 Ratings
    6% above category average
    Kentico Xperience
    -
    Ratings
    Lead nurturing automation8.936 Ratings00 Ratings
    Lead scoring and grading8.337 Ratings00 Ratings
    Data quality management7.340 Ratings00 Ratings
    Automated sales alerts and tasks8.719 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    38 Ratings
    9% above category average
    Kentico Xperience
    -
    Ratings
    Calendaring8.535 Ratings00 Ratings
    Event/webinar marketing7.627 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    33 Ratings
    7% above category average
    Kentico Xperience
    -
    Ratings
    Social sharing and campaigns7.828 Ratings00 Ratings
    Social profile integration8.320 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.5
    56 Ratings
    3% above category average
    Kentico Xperience
    -
    Ratings
    Dashboards7.356 Ratings00 Ratings
    Standard reports7.153 Ratings00 Ratings
    Custom reports8.053 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    84 Ratings
    8% above category average
    Kentico Xperience
    7.5
    21 Ratings
    10% below category average
    API7.879 Ratings8.020 Ratings
    Role-based workflow & approvals8.340 Ratings00 Ratings
    Customizability7.847 Ratings00 Ratings
    Integration with Salesforce.com7.26 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.05 Ratings00 Ratings
    Integration with SugarCRM8.14 Ratings00 Ratings
    Third-party software integrations8.428 Ratings00 Ratings
    Internationalization / multi-language00 Ratings7.018 Ratings
    Security
    Comparison of Security features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Kentico Xperience
    7.1
    24 Ratings
    14% below category average
    Role-based user permissions00 Ratings7.124 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Kentico Xperience
    7.0
    25 Ratings
    9% below category average
    WYSIWYG editor00 Ratings8.024 Ratings
    Code quality / cleanliness00 Ratings7.125 Ratings
    Admin section00 Ratings7.225 Ratings
    Page templates00 Ratings7.125 Ratings
    Library of website themes00 Ratings5.812 Ratings
    Mobile optimization / responsive design00 Ratings8.023 Ratings
    Publishing workflow00 Ratings6.224 Ratings
    Form generator00 Ratings7.024 Ratings
    Web Content Management
    Comparison of Web Content Management features of Bloomreach - The Agentic Platform for Personalization and Kentico Xperience
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Kentico Xperience
    6.9
    25 Ratings
    4% below category average
    Content taxonomy00 Ratings6.324 Ratings
    SEO support00 Ratings7.224 Ratings
    Bulk management00 Ratings5.124 Ratings
    Availability / breadth of extensions00 Ratings7.924 Ratings
    Community / comment management00 Ratings7.923 Ratings
    User Ratings
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Likelihood to Recommend
    9.8
    (147 ratings)
    9.0
    (44 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    9.1
    (22 ratings)
    Usability
    8.6
    (54 ratings)
    9.0
    (3 ratings)
    Availability
    8.1
    (15 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (14 ratings)
    -
    (0 ratings)
    Bloomreach Customer Support
    8.0
    (17 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (110 ratings)
    9.1
    (4 ratings)
    In-Person Training
    8.4
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    7.9
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Bloomreach - The Agentic Platform for PersonalizationKentico Xperience
    Likelihood to Recommend
    Bloomreach
    No answers on this topic
    Kentico software
    No answers on this topic
    Pros
    Bloomreach
    • The product recommendations engine allows for us to create a personalised experience for every customer across the 3m emails we send each month. This ensure that our customers remain connected to our brand.
    • The customer data platform attached to Bloomreach Composable Personalization Cloud provides an all-in-one solution for our business intelligence needs. Allowing up-to-date purchasing, behaviour, and engagement reporting from our email to website activity.
    • The ability to integrate with Meta and other paid ad formats allows for us to create a connected omnichannel experience for users, ensuring we are providing the right message, to the right person, at the right time, in the right place.
    Incentivized
    Read full review
    Kentico software
    No answers on this topic
    Cons
    Bloomreach
    • While Importing the offline data, sometimes the auto detection is failed to detect the csv file
    • While we import with wrong mapping, even after pressing escape before the import starts, its not cancelling the import. it start running. It would be great if it stops the import
    • it would be great if we receive email for successfully finished imports too
    Incentivized
    Read full review
    Kentico software
    • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
    • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
    • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
    • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomreach
    We are extremely satisfied with Bloomreach. It is a central and indispensable pillar of our personalization and data-driven marketing strategy. The platform provides us with unparalleled scalability across 27 countries and guarantees high availability and stable performance, even when working with an enormous volume of data.The fact that the platform is intuitive and allows a wide range of our teams (from CRM to UX) to work effectively with personalization significantly reduces our dependence on IT support and accelerates campaign deployment.Given the robustness of the architecture and the positive results we are generating across channels, renewing the contract is a logical step to ensure our future organic growth.
    Incentivized
    Read full review
    Kentico software
    No answers on this topic
    Usability
    Bloomreach
    In my time working with Bloomreach Commerce Experience Cloud, I always liked to work with it. It is crucial that you get support from experts from the beginning to show you how to work with the vast amount of options and activities to choose from. The learning curve is also well-rounded because of its user-friendly interface and highly skilled customer support.
    Incentivized
    Read full review
    Kentico software
    It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
    Incentivized
    Read full review
    Reliability and Availability
    Bloomreach
    No answers on this topic
    Kentico software
    No answers on this topic
    Performance
    Bloomreach
    No answers on this topic
    Kentico software
    No answers on this topic
    Support Rating
    Bloomreach
    No answers on this topic
    Kentico software
    Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
    Incentivized
    Read full review
    In-Person Training
    Bloomreach
    No answers on this topic
    Kentico software
    No answers on this topic
    Online Training
    Bloomreach
    It gives clear overview in each and every concepts
    Incentivized
    Read full review
    Kentico software
    No answers on this topic
    Implementation Rating
    Bloomreach
    No answers on this topic
    Kentico software
    No answers on this topic
    Alternatives Considered
    Bloomreach
    No answers on this topic
    Kentico software
    I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
    Incentivized
    Read full review
    Scalability
    Bloomreach
    there is an option of multiple projects per organisation, customers and assets can be copied across. Multiple sites can be managed in one project, different activities organized under initiatives. Splitting work into sensible units is therefore well possible. The billing is based on number of tracked and number of stored events, no package-based deals. It should therefore be well scalable from a small e-store to a large corporation.
    Incentivized
    Read full review
    Kentico software
    No answers on this topic
    Return on Investment
    Bloomreach
    • Emails, banners, and weblayers brought us an increase in conversion and additional profit.
    • From a marketers perspective, it allows us to reach far and wide and see how well a campaign is doing in real-time.
    • Knowing the customer allows improved communication and personalize our recommendations.
    • Bloomreach Engagement has created revenue uplift with acquisition and conversion.
    • The most effective tool out there when ROI is in question.
    Read full review
    Kentico software
    • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
    • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
    • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
    Read full review
    ScreenShots

    Bloomreach - The Agentic Platform for Personalization Screenshots

    Screenshot of funnels that simplify targeting.Screenshot of retention-based insights about impact of changes in a product and the impact of major marketing campaigns.Screenshot of web layers with A/B testingScreenshot of the drag and drop campaign editorScreenshot of the WYSIWYG Email editor & Fully customisable Email templatesScreenshot of the CRM with 360° customer behaviour history

    Kentico Xperience Screenshots

    Screenshot of Application listScreenshot of Marketing AutomationScreenshot of Kentico DashboardScreenshot of Data ProtectionScreenshot of Persona InsightsScreenshot of Campaign Management