Bloomfire vs. Highspot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bloomfire
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
$25
per month
Highspot
Score 7.9 out of 10
N/A
Highspot is a sales content management software solution offered by Highspot.N/A
Pricing
BloomfireHighspot
Editions & Modules
Basic
$25.00
per month
No answers on this topic
Offerings
Pricing Offerings
BloomfireHighspot
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$25 Optional
Additional Details
More Pricing Information
Community Pulse
BloomfireHighspot
Best Alternatives
BloomfireHighspot
Small Businesses
Front
Front
Score 7.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Paperflite
Paperflite
Score 9.3 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Paperflite
Paperflite
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BloomfireHighspot
Likelihood to Recommend
9.2
(0 ratings)
4.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
6.5
(0 ratings)
Support Rating
9.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
BloomfireHighspot
Likelihood to Recommend
I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.
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Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
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Pros
  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
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  • Outlook Plug-In is very easy to use and allows users to easily access Highspot content
  • Highspot provides instant feedback when an email is opened and data about the length of time the reader spent in the document.
  • Overall ease of use. Highspot is very easy to use and navigation is very intuitive.
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Cons
  • Providing more videos about the differences between the dental plans.
  • Providing more videos about the differences between the carriers in regards to med supp or med adv.
  • Providing more videos about processes and functions that we at AWL have to do on a daily basis.
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  • The search function can cause some issues if the platform is not set up correctly.
  • It can be hard to build pitches - I wish it was a little easier to maneuver
  • It seems like the tracking does not always work for pitch views.
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Likelihood to Renew
I am with a different employer now days where training is not part of my job description. If I ever found myself doing E-Learning again, Bloomfire would be the first interface I would recommend.
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I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
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Usability
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
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I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
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Support Rating
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
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I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
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Alternatives Considered
- Easier to use - Easier to upload new information - Easier to search - Easier to share Bloomfire search-ability means much less work trying to organize and categorize documents. That means easier upload, which means more information gets stored there and used.
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From an investment perspective, Highspot was very reasonable in price for both the main platform and the LMS. The ease of use and management seemed to be a lot less than some of the others we looked at. If we had a more robust solution, I could see where there could be value in what the others offered, but for what we needed Highspot checked all the boxes.
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Return on Investment
  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
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  • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
  • Highspot helps us understand what collateral gets deals in pipeline
  • Highspot aids in new employees getting ramped easier and faster with one location to review training content
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ScreenShots

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Highspot Screenshots

Screenshot of Content usage analytics