Bloomfire vs. Glip (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bloomfire
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
$25
per month
Glip (discontinued)
Score 9.7 out of 10
N/A
Glip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.
$11.99
Per User Per Month
Pricing
BloomfireGlip (discontinued)
Editions & Modules
Basic
$25.00
per month
Pro
$11.99
Per User Per Month
Offerings
Pricing Offerings
BloomfireGlip (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$25 No setup fee
Additional Details
More Pricing Information
Community Pulse
BloomfireGlip (discontinued)
Features
BloomfireGlip (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Bloomfire
-
Ratings
Glip (discontinued)
10.0
Ratings
26% above category average
Task Management00 Ratings10.00 Ratings
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BloomfireGlip (discontinued)
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User Ratings
BloomfireGlip (discontinued)
Likelihood to Recommend
9.2
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
8.0
(0 ratings)
Support Rating
9.0
(0 ratings)
6.1
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BloomfireGlip (discontinued)
Likelihood to Recommend
I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.
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Glip feels right at home with a marketing and creative team. You must first ask yourself, are you tired of emailing all the time? Would working in real-time save you time? Do you share files all the time with your colleagues? If you answered yes to any of these questions then Glip can definitely benefit you.
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Pros
  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
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  • The chat functionality of Glip is fantastic, and even their mobile app is really good. The software is truly platform-agnostic. My team uses Mac, Windows and Chrome OS as well as iOS and Android.
  • The task functionality is well-designed and intuitive. It's very helpful to have access to tasks regardless of device or location, and the ability to create tasks from messages is surprisingly handy.
  • The notes functionality is a great way to store information that the whole team or just a few members need access to. We also use it for mark-up occasionally, since it has the ability to leave comments pinned to a location on the document or image.
  • We have the option of inviting clients to join Glip. This isn't something my team uses at this point, but it's an option.
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Cons
  • Providing more videos about the differences between the dental plans.
  • Providing more videos about the differences between the carriers in regards to med supp or med adv.
  • Providing more videos about processes and functions that we at AWL have to do on a daily basis.
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  • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
  • Add a more robust search feature to find old conversations. Search query time could also be sped up.
  • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
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Likelihood to Renew
I am with a different employer now days where training is not part of my job description. If I ever found myself doing E-Learning again, Bloomfire would be the first interface I would recommend.
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Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
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Usability
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
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Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
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Support Rating
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
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We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
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Alternatives Considered
- Easier to use - Easier to upload new information - Easier to search - Easier to share Bloomfire search-ability means much less work trying to organize and categorize documents. That means easier upload, which means more information gets stored there and used.
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The team tasked with selecting a collaboration tool shortlisted Glip along with Microsoft Teams, and Webex Teams because they performed well and were reliable in our demanding Enterprise footprint. Glip also has a global presence and many applications to integrate with and many of the features were on par with its competitors.
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Return on Investment
  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
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  • Glip has made it immensely more practical to manage team meetings, coordinate tasks, and hold video conferences. While some other apps might have a simpler user interface, you pay the price in having to adopt multiple applications to get the job done.
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ScreenShots

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.