Bloomerang Fundraising, formerly Qgiv, helps convert more donors, increase gift sizes, and deepen donor engagement. Through donation forms and peer-to-peer campaigns with auctions, events, and text fundraising, the solution is designed to maximize generosity.
$40
per month (billed annually)
Salesforce Nonprofit Cloud
Score 9.0 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
Bloomerang Fundraising
Salesforce Nonprofit Cloud
Editions & Modules
Bloomerang Fundraising
$40
per month (billed annually)
Auctions
$259.00
per month
The Giving Platform
Contact Sales
includes Bloomerang Fundraising, Bloomerang CRM, and Bloomerang Volunteer
I think our scenario is a good one for Qgiv as long as you don't expect the world. I learned a great deal about the challenges of integration, like that this tech is very literal and requires precise matching or it won't work. As a tool of its own, it's really strong. If you are looking for a real-time giving thermometer, this still isn't your best bet - they have updated it to where it will refresh every minute, but if you are doing in-the-moment text-to-pledge during your Fund a Need at an event, it's not set up (yet) to do that
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
Events - It is easy to create simple events and manage them from Qgiv - there is a lot of flexibility in managing membership, tickets, special fields on the form, and managing receipts - very intuitive.
Donation forms - Qgiv's form builder for an online donation page is very easy to use and easily manipulated. We manage over $5,000 a year in donations via Qgiv. Not a ton compared to our full budget, but Qgiv does what our other donation processing software can not.
Customer Service - Qgiv's customer service is AMAZING. They answer my questions promptly and really make me feel like I'm valued as a customer.
Lots of connection points. I can associate a contact with an organization, an event and a donation, easily bouncing between them and pulling reports accordingly. Love this!
This system has many more features than we will ever actually use but I love that because when we have a new idea or want to try something out we don't have to switch systems, we just have to dig a little deeper into salesforce and they probably have a solution waiting for us already.
Salesforce is great at training! I love their trailhead and have used it a lot, especially when I was just getting to know the system. It is easy, fun, informative, and always there to teach me something new. I can also go at my own pace instead of many people's models of training through webinars that are almost always at inconvenient times.
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
Customer support is amazing - they're very prompt, thoughtful in their response, and are clearly trying to help you problem solve, not just find a quick fix.
I would say the support for Salesforce for Nonprofits is overall pretty great, as they offer many avenues to find the information you need and offer nonprofits the ability to work with Salesforce-trained volunteers or professional for free, which is useful especially during the customization process. I will say that I have often encountered situations where I needed to figure out certain information that I could not find even amongst the vast network of knowledge they provide.
Qgiv is by far a better product. No hidden fees and the team of developers continue to make updates that are relevant to keeping the software competitive and user-friendly. Also, customer service is a 10 out of 10 when it comes to troubleshooting different software scenarios. Finally, the ability to export and import is a basic and awesome necessity.
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Salesforce for nonprofits is our source of truth for donor and member data.
It's made a world of difference to know we only have to look in one place for an address or donation history.
We have yet to connect Salesforce with our financial software (QBO) given the cost of the third-party connectors though I am investing a fewer lower cost options I have just found.
