BlinkDMS vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlinkDMS
Score 5.0 out of 10
Mid-Size Companies (51-1,000 employees)
BlinkDMS is a lightweight DMS (Document Management System) for small companies (~500 employees) or other organizations. It is focused on version management and a controlled release process. Difference to other DMS systems: designed for the usage in a (medical) regulated environment (ISO13485, FDA CFR820) documents are organized in a flexible folder system, so people find documents in an intuitive way strict separation of the working area of…N/A
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
BlinkDMSDocuWare
Editions & Modules
No answers on this topic
Base
$300
per month
Enterprise
1,500
per month
Pro
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Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
BlinkDMSDocuWare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlinkDMSDocuWare
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BlinkDMSDocuWare
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Medium-sized Companies
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Score 9.4 out of 10
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User Ratings
BlinkDMSDocuWare
Likelihood to Recommend
5.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
BlinkDMSDocuWare
Likelihood to Recommend
A big organization. Where documents need to be shared or viewed by multiple parties. Easy upload and understanding with very little training needed. This helps workflows and saves time. We did run into issues where there was no multi language option
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We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
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Pros
  • UX
  • Data implementations
  • User count
  • Electronic signature support
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  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
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Cons
  • More UX options
  • Long download
  • Better way to file within a file
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  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
No answers on this topic
Docuware has become a vital part of our organization.
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Usability
No answers on this topic
Fairly intuitive for average users.
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Support Rating
No answers on this topic
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
The simple design of BlinkDMS is my preference. Especially when it comes to new employees. Currently using Dropbox and we struggle to find things where more frequently than when I had used BlinkDMS.
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We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Return on Investment
  • Time
  • Organization. Prevents mistakes
  • Awareness of system. Was easy to say its in Blink
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  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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ScreenShots

BlinkDMS Screenshots

Screenshot of Homescreen