TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackpurl

    Score10 out of 10
    N/ADealer Management Software is dead. It's too expensive, too complicated and too limiting. Times have changed and DMS is simply no longer capable of running a modern dealership. Blackpurl's dealership retail platform features integrations with premier accounting and eCommerce providers like QuickBooks Online and Shopify so the user is never boxed in. It's cloud-based, allowing users to run business anywhere on any device. The platform is designed to be easy and simple to use so that…

    $340

    3 Users Per Month

    Dealer.com

    Score1 out of 10
    N/ACox company Dealer.com offers a suite of marketing applications and support for online and digital marketing, product presentation and dealer websites, digital advertising and retargeting, and managed services if desired.N/A
    Pricing
    BlackpurlDealer.com
    Editions & Modules
    Essentials
    $340
    3 Users Per Month
    Professional
    $689
    7 Users Per Month
    Professional+
    $1,488
    15 Users Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    BlackpurlDealer.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    BlackpurlDealer.com
    Likelihood to Recommend
    -
    (0 ratings)
    1.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    BlackpurlDealer.com
    Likelihood to Recommend
    Blackpurl
    No answers on this topic
    Cox Enterprises
    Dealer.com is good at figuring out unique filters for how inventory will show up on the website. When vehicles should/should not show up, badges on particular vehicles, etc. Easy to change website templates. The issue is that templates are all starting to look alike. Also, they do try to make things look nice but are falling behind in functionality. For example, specials pages. I know people don't think much of blogs, but that is where we can post local content and Google crawl and use that for search engines. Dealer.com is probably one of the worst with blogs. Either you have to pay for it separately just to have it (not included in the website), or you have to have Premium SEO Package.
    Incentivized
    Read full review
    Pros
    Blackpurl
    No answers on this topic
    Cox Enterprises
    • Currently have unlimited exports of inventory
    • Allowing you to update your website template to a new one whenever you want
    • Monthly calls with reps - who also let me know when something becomes uncompliant on the website per OEM requirements
    Incentivized
    Read full review
    Cons
    Blackpurl
    No answers on this topic
    Cox Enterprises
    • It takes over 24 hours to get inventory from vAuto to our website.
    • They can't fix our meet the staff page.
    • They randomly add images, delete prices on our site on their own.
    Read full review
    Usability
    Blackpurl
    No answers on this topic
    Cox Enterprises
    Can't think of anything that they do well.
    Read full review
    Alternatives Considered
    Blackpurl
    No answers on this topic
    Cox Enterprises
    Dealer.com is the worst I have used
    Read full review
    Return on Investment
    Blackpurl
    No answers on this topic
    Cox Enterprises
    • How can you give concrete info on ROI? A website is a requirement, so obviously it has had a positive impact since that is the #1 place customers will shop our inventory.
    • Traffic to our website has steadily increased over the years, so we know that Google is still finding it, and it's doing its job for searches.
    Incentivized
    Read full review
    ScreenShots

    Blackpurl Screenshots

    Screenshot of Blackpurl's HomepageScreenshot of Blackpurl's Guided Sales ExperienceScreenshot of Blackpurl's Guided Service ExperienceScreenshot of Blackpurl's Checkout ExperienceScreenshot of Blackpurl's Schedule ExperienceScreenshot of Blackpurl's Workshop Dashboard