BlackPearl Diver vs. Epsilon PeopleCloud

Epsilon PeopleCloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BlackPearl Diver	Score 0.0 out of 10	N/A	BlackPearl Diver provides visibility over who is interacting with your digital assets, including your website and email. Pearl Diver identifies leads from anonymous website traffic and tells the user who the most likely purchasers are, putting you back in control of the purchasing cycle.	$198 per month
Epsilon PeopleCloud	Score 8.0 out of 10	N/A	Epsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.	N/A

Pricing

BlackPearl Diver

Epsilon PeopleCloud

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
BlackPearl Diver	Epsilon PeopleCloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Tier 1: $198 USD/month -Up to 500 Identified website visits across 1 domain -Unlimited email tracking and insights for 50 employees Tier 2: $387 USD/month -Up to 3,000 Identified website visits across 2 domains -Unlimited email tracking and insights for 75 employees Tier 3: $798 USD/month -Up to 6,000 Identified website visits across 3 domains -Unlimited email tracking and insights for 200 employees Tier 4: $1,367 USD/month -Up to 12,000 Identified website visits across 10 domains -Unlimited email tracking and insights for 500 employees

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More Pricing Information

Community Pulse
	BlackPearl Diver	Epsilon PeopleCloud

Best Alternatives
	BlackPearl Diver	Epsilon PeopleCloud
Small Businesses	Lead Forensics Score 9.4 out of 10	Bloomreach - The Agentic Platform for Personalization Score 8.7 out of 10
Medium-sized Companies	Lead Forensics Score 9.4 out of 10	Bloomreach - The Agentic Platform for Personalization Score 8.7 out of 10
Enterprises	Treasure Data Score 9.0 out of 10	Bloomreach - The Agentic Platform for Personalization Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BlackPearl Diver	Epsilon PeopleCloud
Likelihood to Recommend	- (0 ratings)	7.0 (1 ratings)

User Testimonials
	BlackPearl Diver	Epsilon PeopleCloud
Likelihood to Recommend	BlackPearl Diver No answers on this topic	Epsilon Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information Incentivized Kimberly Yolitz Sr. Digital Marketing Specialist @ Radisson Hotel Group Read full review
Pros	BlackPearl Diver No answers on this topic	Epsilon Fairly intuitive if you have previous experience with high-end email tools. The training opportunities are good - they offer both online and/or live training. The support we receive is very good. The reporting feature is good - a lot of detailed information. Incentivized Kimberly Yolitz Sr. Digital Marketing Specialist @ Radisson Hotel Group Read full review
Cons	BlackPearl Diver No answers on this topic	Epsilon The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying. Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were. It would be nice to see performance reports available within the campaign itself, as well as within the reporting section. Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous. Incentivized Kimberly Yolitz Sr. Digital Marketing Specialist @ Radisson Hotel Group Read full review
Alternatives Considered	BlackPearl Diver No answers on this topic	Epsilon While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content. Incentivized Kimberly Yolitz Sr. Digital Marketing Specialist @ Radisson Hotel Group Read full review
Return on Investment	BlackPearl Diver No answers on this topic	Epsilon Increased email production = more communication to customers. Better reporting = determine areas for improvement or scale up efforts. Working on getting our triggered emails optimized - there's a great opportunity for this with this tool. Incentivized Kimberly Yolitz Sr. Digital Marketing Specialist @ Radisson Hotel Group Read full review
ScreenShots	BlackPearl Diver Screenshots