TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackLine

    Score8.8 out of 10
    N/ABlackLine's cloud-based financial operations management platform unifyies data and processes, automating repetitive tasks and enhancing accountability. BlackLine solutions for financial close, accounts receivable, and intercompany accounting support large enterprises and midsize companies.N/A

    HighRadius Autonomous Receivables

    Score7.8 out of 10
    N/AAutonomous Receivables, from HighRadius headquartered in Houston, is an AI-powered accounts receivable solution. It is designed to reduce DSO and bad debt with the best Accounts Receivable Management Software. The solution connects credit, billing & invoicing, cash application, deductions, and collections into a single business process.N/A
    Pricing
    BlackLineHighRadius Autonomous Receivables
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BlackLineHighRadius Autonomous Receivables
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BlackLineHighRadius Autonomous Receivables
    Considered Both Products
    BlackLine
    Chose BlackLine
    BlackLine is more advanced with the SAP Connector that we are using from a timing perspective. Being a global company, they couldn't meet our volume requirements that we set forward.

    The API functionality is one that was very important to our landscape, and they weren't ready …
    Incentivized
    Chose BlackLine
    BlackLine is User friendly which is major and attracts the end user easily to thier comfort.

    As a whole when it comes to matching and task management its a quick win among the users because it just drives the process on its own.
    Incentivized
    HighRadius
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BlackLineHighRadius Autonomous Receivables
    Consolidation and Close
    Comparison of Consolidation and Close features of BlackLine and HighRadius Autonomous Receivables
    Feature
    BlackLine
    8.8
    92 Ratings
    7% above category average
    HighRadius Autonomous Receivables
    -
    Ratings
    Financial data consolidation9.047 Ratings00 Ratings
    Journal entries and reports8.765 Ratings00 Ratings
    Multi-currency management8.849 Ratings00 Ratings
    Detailed Audit Trails9.181 Ratings00 Ratings
    Customizable Workflows8.662 Ratings00 Ratings
    Best Alternatives
    BlackLineHighRadius Autonomous Receivables
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    FloQast
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    FloQast
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlackLineHighRadius Autonomous Receivables
    Likelihood to Recommend
    8.9
    (280 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.8
    (22 ratings)
    -
    (0 ratings)
    Usability
    3.7
    (52 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (166 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackLineHighRadius Autonomous Receivables
    Likelihood to Recommend
    BlackLine
    BlackLine is well-suited for us when it comes to the bank reconciliations, as our systems feed right into BlackLine, and the various match sets reconcile the data effortlessly. BlackLine would work to its fullest extent if all departments utilized it, so you can take advantage of all the various products that are available.
    Read full review
    HighRadius
    [HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.
    Incentivized
    Read full review
    Pros
    BlackLine
    • Segregation of duties - allows for a formal way to ensure that there is a separate preparer/approver for a given task or reconciliation.
    • Provides visibility - having account reconciliation data in one place has automated processes that were once very manual, and involved multiple team members aggregating data.
    • Streamlines communication and status of close - having all tasks in one place, in the same format gives us the visibility needed to manage our close process, and know the status of items that are still pending and open for action. This was previously a game of telephone between staff, managers, and leaders, and now has been automated via tasks.
    • Automation/Optimization - BlackLine provides a lot of opportunity to automate certain reconciliations based on thresholds, rules, and templates. This allows the team to use that time for researching actual issues, and keeping our balance sheet reconciliations clean.
    Read full review
    HighRadius
    • Creates scoring for working worklists
    • Able to send out statements and emails electronically
    • Segment customer accounts
    • Better reporting
    Incentivized
    Read full review
    Cons
    BlackLine
    • On the home page I can see Team Assignments usually first time not My assignments.
    • JV posting is slow.
    • Many error emails about failed JV with the same context.
    • We receive emails about task certification. Can we receive the list of reconciliations monthly?
    • Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID).
    Incentivized
    Read full review
    HighRadius
    • More out of the box functionality
    • Quicker turnaround times with IT department
    • Tiered level support for IT tickets
    Incentivized
    Read full review
    Likelihood to Renew
    BlackLine
    BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.
    Read full review
    HighRadius
    No answers on this topic
    Usability
    BlackLine
    BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Reliability and Availability
    BlackLine
    We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Performance
    BlackLine
    BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Support Rating
    BlackLine
    Since implementing Blackline, our support team has had quite a bit of turnover, and as such, it has taken longer than normal to get meaningful resolutions to our issues. The people we have worked with have all been great and responsive. However, the turnover has definitely had an impact on our experience.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Online Training
    BlackLine
    Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Implementation Rating
    BlackLine
    You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
    Read full review
    HighRadius
    No answers on this topic
    Alternatives Considered
    BlackLine
    I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
    Incentivized
    Read full review
    HighRadius
    [HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].
    Incentivized
    Read full review
    Scalability
    BlackLine
    After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
    Incentivized
    Read full review
    HighRadius
    No answers on this topic
    Return on Investment
    BlackLine
    • Talent retention by creating roles with value-add work and reducing the mundane.
    • Promotion opportunities for those that have embraced BlackLine and have taken on more complex and more rewarding work as a result of the automation achieved.
    • Time savings which allowed teams to take on new projects without increasing headcount and without employee burnout.
    Read full review
    HighRadius
    • Has helped drive down DSO
    • Reduced staffing
    • Allowed us to better segment customer accounts
    Incentivized
    Read full review
    ScreenShots

    BlackLine Screenshots

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