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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    blackfire.io

    Score9 out of 10
    N/ABlackfire.io is designed to empower PHP developers to continuously verify and improve their app’s performance in development, testing, staging and production. It makes it possible to drill down to function/method call level to understand and fix performance bottlenecks. The vendor says its wide variety of automation options makes it a breeze to add it to a development and testing workflow. The Blackfire Player, an Open Source Web Crawling, Web Tester, and Web…N/A

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    blackfire.ioNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    blackfire.ioNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    blackfire.ioNew Relic
    Considered Both Products
    Blackfire
    No answer on this topic
    New Relic
    Chose New Relic
    New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    58 Answers
    Best Alternatives
    blackfire.ioNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Datadog
    Score8.4 out of 10
    Enterprises
    Tricentis NeoLoad
    Score9.3 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    blackfire.ioNew Relic
    Likelihood to Recommend
    9.0
    (2 ratings)
    6.6
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (17 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    blackfire.ioNew Relic
    Likelihood to Recommend
    Blackfire
    Blackfire.io is super helpful in allowing proactive testing of applications before releasing on the production environment. Blackfire.io provides actionable insights to improve code proactively by integration with the development software. Also tracks the live production environment and is able to highlight any loading issues or unusual bounce rates. Blackfire.io also monitors HTTP requests and SQL queries which again help improve efficiency for developers and reduce development time.
    Incentivized
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    New Relic
    I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
    Incentivized
    Read full review
    Pros
    Blackfire
    • Provide details on processes eating up valuable server resources
    • Alert against bottlenecks and find bottlenecks
    • Performs load tests in code before moving to production environments
    Incentivized
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    New Relic
    • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
    • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
    • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
    Incentivized
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    Cons
    Blackfire
    • They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles
    • Customer service needs a lot of improvement
    • The documentation can be a bit more detailed to remove any scope of doubts
    Incentivized
    Read full review
    New Relic
    • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
    • support for very low level specific integration from APIs to classes to functions to piece of code
    • More detailed documentation, as we faced issues while integrating for the first time.
    Incentivized
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    Likelihood to Renew
    Blackfire
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Blackfire
    No answers on this topic
    New Relic
    New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
    Incentivized
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    Reliability and Availability
    Blackfire
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    Blackfire
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Blackfire
    No answers on this topic
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Blackfire
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Blackfire
    blackfire.io definitely provides an edge over competing products such as Datadog due to the level of monitoring and analysis it provides. Datadog is a great tool however when evaluating and catching inefficiencies in lower non production environments, blackfire.io provides a level of reporting that were did not find any competing products.
    Incentivized
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    New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
    Incentivized
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    Scalability
    Blackfire
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Blackfire
    • Reduce in bugs by 50%, more happy customers
    • 2x decrease in load time for the website
    • 100% performance validation before production release
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots