blackfire.io vs. Datadog

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
blackfire.io
Score 9.0 out of 10
N/A
Blackfire.io is designed to empower PHP developers to continuously verify and improve their app’s performance in development, testing, staging and production. It makes it possible to drill down to function/method call level to understand and fix performance bottlenecks. The vendor says its wide variety of automation options makes it a breeze to add it to a development and testing workflow. The Blackfire Player, an Open Source Web Crawling, Web Tester, and Web…N/A
Datadog
Score 8.4 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$1.27
per month (billed annually) per host
Pricing
blackfire.ioDatadog
Editions & Modules
No answers on this topic
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Offerings
Pricing Offerings
blackfire.ioDatadog
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
blackfire.ioDatadog
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User Ratings
blackfire.ioDatadog
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.9
(0 ratings)
User Testimonials
blackfire.ioDatadog
Likelihood to Recommend
blackfire.io is best suited for any company that has a development team managing code releases into different environments. This tool is crucial in cases where there are codebase changes or upgrades and it really helps in load testing and code validity. With every new codebase release there could be a risk of how it affects the infrastructure supporting it so blackfire.io helps report on those metrics.
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A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.
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Pros
  • Provide details on processes eating up valuable server resources
  • Alert against bottlenecks and find bottlenecks
  • Performs load tests in code before moving to production environments
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  • Create Dashboards as per application, environments, and Custom metrics in one panel.
  • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
  • Playbooks, SLA definition, success and error quotas, request visualizations.
  • DB monitoring, Serverless stack monitoring.
  • Alerting of Production incidents so we can quickly resolve the issues on time.
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Cons
  • They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles
  • Customer service needs a lot of improvement
  • The documentation can be a bit more detailed to remove any scope of doubts
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  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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Usability
No answers on this topic
Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.
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Support Rating
No answers on this topic
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Alternatives Considered
The pricing offered by blackfire.io was highly competitive and customisable as we opted for pay per use pricing model. Initial setup was very easy. The support team provided us with the detailed demo of the product and helped with the initial integration and setup. We already had tried our free version as well and the results looked good. So opted for blackfire.io
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I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.
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Return on Investment
  • Reduce in bugs by 50%, more happy customers
  • 2x decrease in load time for the website
  • 100% performance validation before production release
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  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.