Blackboard Collaborate vs. Google Workspace for Education

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackboard Collaborate
Score 9.8 out of 10
N/A
Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.
$300
per year
Google Workspace for Education
Score 9.5 out of 10
N/A
Google Workspace for Education includes Google products like Classroom, Meet, Gmail, Calendar, Drive, Docs, Sheets, and Slides, to create an online ecosystem for learning. The Google Workspace for Education Fundamentals edition is available at no per student cost to available institutions.
$3
per student, per year
Pricing
Blackboard CollaborateGoogle Workspace for Education
Editions & Modules
Classroom
$300.00
per year
Department
$9000.00
per year
Google Workspace for Education Standard
$3.00
per student, per year
Teaching and Learning Upgrade
$4
per month per license
Google Workspace for Education Plus
$5.00
per student, per year
Offerings
Pricing Offerings
Blackboard CollaborateGoogle Workspace for Education
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackboard CollaborateGoogle Workspace for Education
Best Alternatives
Blackboard CollaborateGoogle Workspace for Education
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 9.7 out of 10
Schoology Learning
Schoology Learning
Score 9.7 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 9.7 out of 10
Schoology Learning
Schoology Learning
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackboard CollaborateGoogle Workspace for Education
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Blackboard CollaborateGoogle Workspace for Education
Likelihood to Recommend
Blackboard Collaborate is well suited for teaching and learning, especially online classes. When used with learning management, Collaborate allows for seamless sign-on between the users' course sites and the web conferencing platform. Collaborate is ideal for launching virtual discussions, lectures, office hours, and more. Users can easily upload files to display or share their desktop/specific applications, which is great for demonstrating course principles and meeting learning objectives. Collaborate is really good for breakout rooms, where users join or are assigned to small groups for discussions or team-based learning activities.
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Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.
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Pros
  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
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  • The Admin controls are splendid. They make it easy to manage your computer fleet and user database.
  • Google quickly adapts to needed changes and pushes those out with minimum disruption to services. Just update your Chrome browser and you are on your way. No need to download and update numerous patches that take extensive time to install.
  • From the education side, having access to Google Vault is extremely valuable. Vault gives us the ability to retrieve any document ever created by an account user. That is incredibly necessary in the education world.
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Cons
  • Currently, the audio and video features are enabled separately from each other. You could end up in a situation where 6 people in a 12-person classroom have their cameras enabled and 6 different people have their microphones enabled. It would be ideal if one "Talk" button turned on that person's audio and video simultaneously.
  • The number of active participants able to turn on their microphone or camera is still limited compared to other products on the market. Competing products allow dozens of participants to enable their audio and video during the entire session without having to switch back and forth as Blackboard Collaborate requires with larger sessions.
  • Blackboard Collaborate still relies on Java to function. As such, it has to bundle a Java launcher application in order to open sessions. Similar products can function using HTML5 entirely within modern browsers.
  • Desktop sharing is not visible on mobile apps although the chat, whiteboard, and audio is fully functional.
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  • The admin console regularly feel sluggish
  • Require third party tools to make changes to bulk devices
  • Support could be a little better
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Likelihood to Renew
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
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No answers on this topic
Usability
I feel that Blackboard Collaborate does a lot of things right. It’s great for educational purposes and may be better for some age levels than others. I feel that they may benefit from making features that distinguish the types of learning environments there are. Primary schools won’t be operating the same as high schools or universities and may need completely different options and features. As well as private schools and public schools. As they continue to improve and add more features the platform will be even better and more tailored to each of the end users.
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Always up, never down. Compatible with so many different platforms, OSes, and tools. For instance, someone can be on a phone, tablet, laptop, and all of those tools are compatible with Google apps like Meet, Docs, Slides, and anything else Google based. It's flexiblity is fantastic and meets our changing hardware and software requirements
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Reliability and Availability
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
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No answers on this topic
Performance
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
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No answers on this topic
Support Rating
The support has been very good. We integrate Blackboard into our learning management system so everything is seamless for users. Most issues arise from the user's browser configuration, cookies, and other privacy settings, not from the tool itself. Collaborate is pretty reliable with strong audio and video quality. Support has been helpful when we've had the occasional quirk, again more likely due to a user-side challenge than the platform itself.
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No answers on this topic
Alternatives Considered
I believe Blackboard Collaborate is a great app/platform, but like similar products; it should be used in tandem with alternatives. Blackboard Collaborate has features that I find in other apps/platforms, yet some are easier to learn and use. Such is the case with the feature to work in different groups, and switching between groups. Similarly, using the chat whilst sharing screen is a lot easier than with alternative platforms. I do believe it could benefit from certain features such as Miro's participation tracking software, when using the whiteboard app, and maybe some improvement to video/sound quality; yet Blackboard Collaborate is most definitely a useful platform for meetings, workshops, and classes.
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Ultimately, since we use Chromebooks, it did not make sense to choose Microsoft. Its price points are significantly higher, and the platform is more business-oriented than tailored to the education market
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Scalability
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
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No answers on this topic
Return on Investment
  • Our implementation has been gradual over the last 2 semesters. Students who have used it to access live academic support despite being unable to drive in for face to face sessions have been extremely happy. It is gradually boosting student morale for offsite students, who have long felt they were unable to access services that were paid through fees with their tuition.
  • Multiple support services who have wanted to provide online support but were unsure how they could are more empowered to do so now. The current mood is "what else can we offer online through this, workshops, advising, live broadcast of student org meetings"?
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  • Unifying document management has saved time for people to find what they need.
  • Collaboration abilities across the suite allow for streamlined workflows.
  • The ever-expanding toolset within the ecosystem allows for dynamic shifts in the way organisations can manage their digital footprint.
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ScreenShots