TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbird.io

    N/AN/ABlackbird.io provides a workflow and decision automation platform offering process orchestration capabilities to agencies, enterprises and technology vendors using a no-code/low-code platform.N/A

    Make

    Score8.9 out of 10
    N/AMake (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.

    $9

    per month

    Pricing
    Blackbird.ioMake
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Core
    $9
    per month
    Pro
    $16
    per month
    Teams
    $29
    per month
    Enterprise
    Contact
    Offerings
    Pricing Offerings
    Blackbird.ioMake
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbird.ioMake
    Considered Both Products
    Blackbird.io
    No answer on this topic
    Celonis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Blackbird.ioMake
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Blackbird.io and Make
    Feature
    Blackbird.io
    -
    Ratings
    Make
    8.3
    5 Ratings
    4% above category average
    Pre-built connectors00 Ratings9.05 Ratings
    Connector modification00 Ratings9.25 Ratings
    Support for real-time and batch integration00 Ratings9.24 Ratings
    Data quality services00 Ratings8.65 Ratings
    Data security features00 Ratings7.84 Ratings
    Monitoring console00 Ratings6.25 Ratings
    User Ratings
    Blackbird.ioMake
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Blackbird.ioMake
    Likelihood to Recommend
    Blackbird.io
    No answers on this topic
    Celonis
    Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
    Incentivized
    Read full review
    Pros
    Blackbird.io
    No answers on this topic
    Celonis
    • UI/UX Simplicity and Features
    • Workflows are explained in details and even people without IT background can use the tool.
    • Consumption is nicely tracked.
    • Myriad of existing templates, solutions, and readymade connectors.
    Read full review
    Cons
    Blackbird.io
    No answers on this topic
    Celonis
    • There are always new platforms and connections that we'd like to see
    • More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
    • More thorough support documentation on connecting various platforms and troubleshooting errors
    Incentivized
    Read full review
    Likelihood to Renew
    Blackbird.io
    No answers on this topic
    Celonis
    At this point, it is firmly embedded in the DNA of the business and to give up the ability to automate workflows and create integrations on the fly would be a terrible idea.
    Read full review
    Usability
    Blackbird.io
    No answers on this topic
    Celonis
    Make's easy to understand user interface helps you to visualize what's happening at all times. Could use some tweaks around the navigation from a scenario specifically in the folders and back navigations. I can't tell you the amount of time wasted in that area. When you branch, you can't bring a branch back together in the same scenario which is kind of a bummer as well.
    Incentivized
    Read full review
    Support Rating
    Blackbird.io
    No answers on this topic
    Celonis
    The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
    Incentivized
    Read full review
    Alternatives Considered
    Blackbird.io
    No answers on this topic
    Celonis
    Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.
    Incentivized
    Read full review
    Return on Investment
    Blackbird.io
    No answers on this topic
    Celonis
    • We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
    • Some consumption is difficult to understand and requires time and digging.
    • It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
    • Initial IT setup is paramount and determines a lot.
    Read full review
    ScreenShots