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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackberry UEM

    Score9.8 out of 10
    N/ABlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A

    Cisco Meraki SM

    Score9.7 out of 10
    N/ACisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A
    Pricing
    Blackberry UEMCisco Meraki SM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackberry UEMCisco Meraki SM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Blackberry UEMCisco Meraki SM
    Considered Both Products
    BlackBerry
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
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    User Ratings
    Blackberry UEMCisco Meraki SM
    Likelihood to Recommend
    7.4
    (4 ratings)
    9.9
    (14 ratings)
    Likelihood to Renew
    4.4
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.9
    (2 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (8 ratings)
    User Testimonials
    Blackberry UEMCisco Meraki SM
    Likelihood to Recommend
    BlackBerry
    If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
    Incentivized
    Read full review
    Cisco
    It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Security and Web Filtering are easy to set up and maintain
    • Initial set up and install of company profile onto Android/iOS devices
    Incentivized
    Read full review
    Cisco
    • We can create templates for our mobile devices that make new hardware deployments a breeze.
    • Pushing out new with Apple Business Manager is easy and efficient.
    • We get tons of real-time information on our devices and useful historical information and logs.
    • Kiosk and Single App mode is great for single purpose tablets.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
    • It's not possible to save or forward attachments from my inbox on my device
    • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
    Read full review
    Cisco
    • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
    • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
    • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
    Incentivized
    Read full review
    Likelihood to Renew
    BlackBerry
    I will renew use of this product for as long as the company supports its use.
    Read full review
    Cisco
    No answers on this topic
    Usability
    BlackBerry
    No answers on this topic
    Cisco
    It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
    Incentivized
    Read full review
    Cisco
    We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
    Incentivized
    Read full review
    Alternatives Considered
    BlackBerry
    Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
    Read full review
    Cisco
    The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
    Incentivized
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    Scalability
    BlackBerry
    No answers on this topic
    Cisco
    It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
    Incentivized
    Read full review
    Return on Investment
    BlackBerry
    • Security profiles have been effective in managing user devices.
    • Location tracking has helped locate lost and stolen devices.
    Incentivized
    Read full review
    Cisco
    • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
    Incentivized
    Read full review
    ScreenShots