BlackBerry Optics (CylanceOPTICS) vs. Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Optics (CylanceOPTICS)
Score 10.0 out of 10
N/A
BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A
Sumo Logic
Score 9.4 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Editions & Modules
No answers on this topic
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Features
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
BlackBerry Optics (CylanceOPTICS)
10.0
Ratings
13% above category average
Sumo Logic
-
Ratings
Company-wide Incident Reporting10.00 Ratings00 Ratings
Integration with Other Security Systems10.00 Ratings00 Ratings
Attack Chain Visualization10.00 Ratings00 Ratings
Centralized Dashboard10.00 Ratings00 Ratings
Machine Learning to Prevent Incidents10.00 Ratings00 Ratings
Live Response for Rapid Remediation10.00 Ratings00 Ratings
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User Ratings
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Likelihood to Recommend
10.0
(0 ratings)
8.7
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
6.0
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
BlackBerry Optics (CylanceOPTICS)Sumo Logic
Likelihood to Recommend
If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.
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SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
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Pros
  • Maps out solid template frameworks.
  • Makes reporting to executives easy to compile and understand.
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  • Log Aggregation and uploading. The architecture for Sumo Logic makes a great deal of sense and works very well.
  • Automated analysis. It still impresses me how well a newly uploaded log can be broken into intelligent parts, then searched and sorted using their tools.
  • Dashboards. It might not be what YOU will need as an IT admin, but you can give access to these dashboards easily to business users who love that kind of stuff. Most other types of (monitoring / alerting) tools, for no apparent reason, lack this feature.
  • Reporting, monitoring, and graphing. Given, you need to have useful log generation for an application or service as a prerequisite for sumo logic to be able to gain use, once it has it is an amazingly powerful tool.
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Cons
  • No major complaints! Love everything about the service.
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  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
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Usability
No answers on this topic
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
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Support Rating
I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
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I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
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Implementation Rating
No answers on this topic
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
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Alternatives Considered
We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
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We had used Splunk previously. Sumo Logic defeats them when it comes to cost, including the costs that would normally come with supporting/managing/patching/upgrading your own infrastructure and storage. Those were wins, but especially the real-time CDN integrations due to Sumo Logic's collaborations with other vendors. We had spoken to Logentries and discovered that many of the cons we found with Sumo Logic seemed to have been resolved in their product. Their pitfall was that, at the time, Logentries did not have the ability to get real-time log ingestion from our CDN. They said they had a solution, which was scripted, but we had not evaluated/tested. Logentries also did not have a User / RBAC REST API, and are nowhere near the level of compliance that Sumo Logic had (https://www.sumologic.com/press/2015-02-19/sumo-logic-successfully-completes-pci-data-security-stand...). In the end, I believe Logentries and Sumo Logic would be two good vendors to get involved in a bake-off
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Return on Investment
  • It helps us to know that things are much more hardened than they were with our old "definition-based" Antivirus software.
  • We can sleep at night.
  • Reduced the amount of Virus' on users' machines.
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  • Sumo Logic has allowed us to move forward quickly without having to maintain a custom log service
  • The service runs in the background without much interaction from the dev teams
  • Because logs aren't lost, we are able to support our customers quickly
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ScreenShots