BlackBerry Optics (CylanceOPTICS) vs. CrowdStrike Falcon

If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.

Incentivized

CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.

Incentivized

• Maps out solid template frameworks.
• Makes reporting to executives easy to compile and understand.

Incentivized

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• No major complaints! Love everything about the service.

Incentivized

• The Dashboard can become overwhelming at times, too much information to absorb
• Computers that may have made it out into the field without the endpoint sensor are very difficult to find
• As with all systems that rely on machine learning false positives occurr

Incentivized

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

Read the documentation

Incentivized

We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.

Incentivized

We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to.

Incentivized

• It helps us to know that things are much more hardened than they were with our old "definition-based" Antivirus software.
• We can sleep at night.
• Reduced the amount of Virus' on users' machines.

Incentivized

• CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
• The cloud-native architecture and automated features have improved operational efficiency.
• The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.

Incentivized