| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Blackbaud Online Express | Score7.7 out of 10 | N/A | With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for… | N/A |
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose Blackbaud Online Express Blackbaud's Online Express is MUCH easier to use than NetCommunity. Having the ability to "drop" donation forms directly into our existing website is a big improvement over NetCommunity's web pages. Only wish Online Express offered the ability to track constituents sign up … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express Blackbaud products are far better than Daxko; however, Daxko could automatically process recurring transactions, which I don't believe Blackbaud can do at this time. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express We were evaluating Salsa Labs but it was less functional for our purposes than OLX. We are thinking of looking into Luminate. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express The best part is the transfer of information directly into Raiser's Edge. Ultimately the costs seem to be about the same for any service but the reduction of staff time adds the real value to using online express. Using Merchant Services has also been a nice change as we can … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express Blackbaud Online Express is mainly used strictly because of its integration with Raiser's Edge. If a client uses Salesforce for constituent/lead management, other products can offer more flexibility in designing donation forms, email templates, etc. However, they all have … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express Constant Contact definitely has more bells and whistles when it comes to email campaigns but we found it to be more complex than we needed. Blackbaud Online Express has the right combination of simplicity, ease of use, and features needed to be successful with our email … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express Blackbaud Online Express has the features and tools that best suit my organization. We do not need all of the additional features that Constant Contact has; they would most likely go unused and would add unnecessary complexity. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express We selected Online Express because you manage it right in your database. It's easy to use and the price was right. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express We chose Online Express because it was bundled with a Raiser's Edge upgrade, and because we hope it would let us manage online donations and memberships more easily. We still expect that to happen. But in every other way, it underperforms Constant Contact. It is harder to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
86% Would buy again 6 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 5 Answers | |
| Happy with the feature set | |
100% Happy with the feature set 7 Answers | |
| Lived up to sales and marketing promises | |
80% Lived up to sales and marketing promises 4 Answers | |
| Implementation went as expected | |
100% Implementation went as expected 5 Answers | |
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| Small Businesses |  Bonterra Network for Good Score4.4 out of 10 |
| Medium-sized Companies |  OneCause Score8.7 out of 10 |
| Enterprises |  Blackbaud NetCommunity Score3.8 out of 10 |
| All Alternatives | View all alternatives |
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| Likelihood to Recommend | 9.0 |
| Support Rating | 8.9 |
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