The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users: Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni…
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Bloomerang Fundraising
Score9 out of 10
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Bloomerang Fundraising, formerly Qgiv, helps convert more donors, increase gift sizes, and deepen donor engagement. Through donation forms and peer-to-peer campaigns with auctions, events, and text fundraising, the solution is designed to maximize generosity.
$480
per year
Pricing
Blackbaud NetCommunity
Bloomerang Fundraising
Editions & Modules
No answers on this topic
Bloomerang Fundraising
$40
per month (billed annually)
Auctions
$259.00
per month
The Giving Platform
Contact Sales
includes Bloomerang Fundraising, Bloomerang CRM, and Bloomerang Volunteer
For those using the events module, NetCommunity is great, though if you do a lot of walk/run type of events where individuals sponsor other individuals, something like TeamRaiser might make more sense. If you don't have the staff resources for web developers dedicated to fundraising tasks, then NetCommunity is a great tool. It's not as customisable as an experienced programmer/developer might want, but it still has a lot of options. It also has a lot of nuance, and if you cannot make an investment of time or money into getting staff trained, it's not going to work out well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Qgiv is great for small businesses or large companies that are looking for a user-friendly software to use to process donations, sale items or simply use a tool for peer-to-peer fundraising. The customer is by far the best service I have ever received and the baseline data is easy to export for donor cultivation purposes
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When we have carding attacks on our payment gateway it is always a struggle to get all the players to work together and determine how to get us back up and running. ReCAPTCHA at the highest level is not supported, for example.
From experience, the product has not been stable in the last couple years and all signs have been pointing towards a sunsetting of this product for years.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The only reason for this is due to the fact that we are only using the product for a specific purpose that is not directly tied to the newsletters. There are better products out there for what we are doing with grant processing. We will most likely move to a new software instead of renewing for our purposes
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The interface with Raiser's Edge and the many different ways our users can interact with the website are a big plus for us. Event registrations are our most popular transaction type and having this on line makes our lives much easier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product is stable is up 99.99% of the time. As a hosted customer, we do experience some minor downtime when routers or switches malfunction. We feel the downtime has been minimal and the communications around these outages has been good.
Blackbaud NetCommunity uses .NET technology. It can be sluggish at times if not optimized, but overall we have been pleased with the performance when handling large volumes of traffic.
Blackbaud NetCommunity and all of the Blackbaud products have a great support system. Blackbaud NetCommunity offers support through phone calls, chats, online, and email. Their response time is very quick and the support analysts work with you to resolve issues in a very timely matter. If they do not personally know the answer they will direct you to another support analyst that will be able to assist in a resolution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer support is amazing - they're very prompt, thoughtful in their response, and are clearly trying to help you problem solve, not just find a quick fix.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I truly wish that "0" was an option. I never really pin-pointed whether the implementation issues that we had were caused by Blackbaud, or if it was part of a larger issue that began in-house.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We tried to use this for a while and actually had different groups set up to begin implementing the interface into our computer but for some reason, we could not get a handle on it. iMIS ended up winning out in the long run because it was easier for people of all generations to use and understand. People just preferred the layout and the usability so ultimately it was kept as our main system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Qgiv is by far a better product. No hidden fees and the team of developers continue to make updates that are relevant to keeping the software competitive and user-friendly. Also, customer service is a 10 out of 10 when it comes to troubleshooting different software scenarios. Finally, the ability to export and import is a basic and awesome necessity.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We were able to purchase a package integrating all types of Blackbaud products which integrate.
We are able to update our desktop, mobile donation pages which allow us to take donations while having great support available at all times.
The donation forms and email tools are not very visually appealing and user-friendly so this makes it difficult to implement and in return donors don't have a user-friendly experience.
For the price, it's a solidly positive ROI for its functionality as a credit card processor. Prior to Qgiv we used MobileCause and I think the impact of the change has been neutral.
Even though the integration with Exceed Beyond isn't perfect, it's still an improvement over entering all the data by hand. Saving time is hard to calculate, but I would say it has probably dropped our donation entry time by at least 10%.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
