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Blackbaud Grantmaking vs. Cayuse (SmartGrant)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Grantmaking

    Score9 out of 10
    N/ABlackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with personalized online grant applications and report forms, personalized user dashboards, and simplified financial processing tools. By providing access to giving data, including standard, advanced, and ad hoc…N/A

    Cayuse (SmartGrant)

    Score8.6 out of 10
    N/ACayuse (replacing the former SmartGrant) is a research grant proposal submission software designed to help users increase proposal success and funding, from the company of the same name (formerly known as eRA Software) in Portland.N/A
    Pricing
    Blackbaud GrantmakingCayuse (SmartGrant)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud GrantmakingCayuse (SmartGrant)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Blackbaud GrantmakingCayuse (SmartGrant)
    Small Businesses
    Submittable
    Score8.8 out of 10
    Blackbaud Grantmaking
    Score9 out of 10
    Medium-sized Companies
    Submittable
    Score8.8 out of 10
    Submittable
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud GrantmakingCayuse (SmartGrant)
    Likelihood to Recommend
    9.0
    (24 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    5.6
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackbaud GrantmakingCayuse (SmartGrant)
    Likelihood to Recommend
    Blackbaud
    As I mentioned, cost is prohibitive for us. Because it is highly customizable, it is very powerful, but if you are looking for an intuitive, easy to use solution right "out of the box" solution because you have few staff and no IT dept. this may not be the best fit (unless they develop some lower cost / less customizable options?). That being said, we have managed to implement successfully with no IT. I completed the implementation, code the application and online reporting forms (using HTML) and use Blueprint to customize what we need, but it has been a big learning curve and an investment of time to manage the back end of the program. I will say that training new general users is pretty straight forward so their ability to search for information they need and quickly is greatly enhanced. The automatic customized reports and reminders are pretty great, and the overall integrity of our processes and data are greatly improved. Sometimes we wonder if it is overly complex and if there is a way e could "hide" more of the aspects that are not relevant to us, or that we are not using, so we can have a cleaner interface.
    Incentivized
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    Cayuse, LLC (eRA Software)
    Cayuse (SmartGrant) is well suited for institutions who have multiple grants and projects that need to be organized, tracked, and followed up with. The closing and sorting of projects is also helpful when using this software. Multiple signers also have access to approvals electronically which makes the process more simplified and accessible for all parties involved.
    Incentivized
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    Pros
    Blackbaud
    • We like to create our own numbering system and Blackbaud Grantmaking allows us that flexibility. When we were having issues with items being in numerical order the tech support was amazing.
    • Creating your own forms is very important for us. We have several different donors and we have a grant application form and a report form for each one. They are easy to create as well as update and access.
    • Alternative ways to hunt for information. I can access a grant by the organization name, project name, grant number or even the name of the person who submitted the grant application. This is critical in a case where the program officer has a nickname for the grant (you can include that as well in the profile) and can't remember anything else.
    Incentivized
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    Cayuse, LLC (eRA Software)
    • Organizes all project information
    • Allows for easy approvals from individuals
    • Allows for tracking of project from inception to award status
    Incentivized
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    Cons
    Blackbaud
    • Application linking process is time consuming
    • System enhancement ideas must be submitted to a community portal and other users must take the initiative to vote on their favorite ideas instead of vendor programmers collecting received ideas and doing the work themselves.
    • Lack of conditional logic in online application
    • Communication with other Blackbaud products notably Employee Volunteering and Engagement (fka AngelPoints)
    Incentivized
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    Cayuse, LLC (eRA Software)
    • The ability to sort through rfps easier would be helpful
    • Being able to include feedback/comments on the process would be helpful for tracking and organizing from parties involved
    • Understanding accessibility in a more clear way would be great
    Incentivized
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    Likelihood to Renew
    Blackbaud
    As long as there is continued development in the product allowing us to create efficiencies, streamline operations, deliver on our reporting requirements and the usability for internal and external partners remains strong we would have no reason to look elsewhere from a systems perspective. If costs changed substantially we'd have to look at different options to meet our cost savings objectives.
    Incentivized
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    Cayuse, LLC (eRA Software)
    No answers on this topic
    Usability
    Blackbaud
    There is room for improvement and the development of the software seem slow. As customers, we hear a lot about what's in development and promises of new features rolling out. However, it feels like those developments take a really long time to show up in they system for my day-to-day use.
    Incentivized
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    Cayuse, LLC (eRA Software)
    No answers on this topic
    Support Rating
    Blackbaud
    When it was microwaves they were a lot more Hands-On assistance, but since merging they have better tracking of the issues.
    Incentivized
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    Cayuse, LLC (eRA Software)
    No answers on this topic
    Implementation Rating
    Blackbaud
    Preparing and cleaning up your data prior to implementation, will make the process much smoother and easier. Garbage in, garbage out.
    Incentivized
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    Cayuse, LLC (eRA Software)
    No answers on this topic
    Alternatives Considered
    Blackbaud
    At the time that I used GrantedGE, the product was in the development stages and there were a lot of bugs and issues with functionality. The customer service didn't have the bandwidth to quickly respond to issues. BlackBaud's customer service and history in the field are advantages
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    Cayuse, LLC (eRA Software)
    Cayuse (SmartGrant) has been in place at our institution for a while and we wouldn’t examine using anything else because it has been easy to work with, access, and stay organized with. Cayuse (SmartGrant) is also used for our office of research and is separate from our development software to keep everyone organized.
    Incentivized
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    Return on Investment
    Blackbaud
    • It has increased our return on reaching our business objectives.
    • It has moved us (or started to move us) to a better place in reporting and transparency.
    • It has helped us transition from an act of corporate giving to a goal of social change.
    Incentivized
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    Cayuse, LLC (eRA Software)
    • Cayuse (SmartGrant) helps us bring in grants and track the award paperwork
    • The award paperwork process and reporting is easily trackable
    • Uploading documents like LOIs and proposals are simple
    Incentivized
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    ScreenShots

    Blackbaud Grantmaking Screenshots

    Screenshot of Application InboxScreenshot of Workflow tool