Bizzabo vs. SignUpGenius

Smaller in-person events are well suited for Bizzabo. I don't have events with over 5k people, so I wouldn't know how it does beyond that point. Everything goes fine as long as you have people familiar with the processes and can manage the event setup. They also offer to send a Bizzabo expert to your event for a fee. It may be worth it for significant events.

Incentivized

SignUpGenius is a great option for teachers and instructors looking to find a digital way to have their students sign up for anything that involves "slots," whether those slots are temporal/time-based (e.g., presentation days/times that are pre-scheduled), or whether they are more abstract (e.g., a limited range of subjects or topics that students need to pick from). Its free version is ad-supported, does not require registration, and operates primarily using links within emails for authentication, so while it isn't necessarily "secure," it is perfect for situations where the honor system is enough.

Incentivized

• Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
• Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
• Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)

Incentivized

• Post-sign up communications - allows for pre-event communication to specific rsvp types or to all respondents
• Post-event reporting - allows for export of signup information
• Easy to use - for our community, both management and volunteers use SignUpGenius to facilitate participation and planning for a wide variety of events and activities

Incentivized

• Our attendees complained about having to login every time to view content
• You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
• The email system is hard to format within Bizzabo
• Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
• Reports were missing data and it took two weeks to get corrected
• When recording a session, you have to go back and download it, and then upload it. This process should be easier.

Incentivized

• I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
• Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
• Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.

Incentivized

Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.

Incentivized

It is a great product that works efficiently for our needs

Incentivized

Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).

Incentivized

We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.

Incentivized

We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.

Incentivized

Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.

Incentivized

I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.

Incentivized

I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.

Incentivized

In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.

Incentivized

We briefly used another sign-up website called "Bring the Cups."Needless to say, this website did not nearly offer the same amount of robust features as SignUpGenius did. Bring the Cups was streamlined and simple, but it bordered on simplistic. In all honesty, Bring the Cups did not nearly meet our needs the way SignUpGenius did. Consequently, I returned to using SignUpGenius as quickly as possible.

Incentivized

It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.

Incentivized

• Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
• We hope to use Bizzabo as a tool to recruit more clients i the future
• It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.

Incentivized

• Students and even other staff love it! It improved the turn-around time from when I respond to student requests for academic coaching to setting up the intake meeting about 50%. Also, in the case that I respond quickly but the student is delayed several days, the link I sent is still live and always has relevant dates and times (whereas in the past, I would send a few days' worth of options and by the time a procrastinator looked at them, they were passed).
• It's an easy, mobile-friendly option that helps students to see that we're with it, not trapped in the stone age. That factors into their overall perception of our department, our services and our organization.

Incentivized