Bizzabo vs. Picatic

Smaller in-person events are well suited for Bizzabo. I don't have events with over 5k people, so I wouldn't know how it does beyond that point. Everything goes fine as long as you have people familiar with the processes and can manage the event setup. They also offer to send a Bizzabo expert to your event for a fee. It may be worth it for significant events.

Incentivized

This is perfectly suited for any events you wish to promote and where you wish to track specifically who has RSVP'd for the event and perhaps who hasn't.

Incentivized

• Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
• Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
• Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)

Incentivized

• I love the look and ease of putting the event together.
• Its nice to be able to download a copy of all attendees for easy check-in at the door. They also have an application for smart phones that lets you scan the tickets as they come in and checks them off the list instantly.
• The customer service team is always quick to respond and has help answer any questions that arise.

Incentivized

• Our attendees complained about having to login every time to view content
• You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
• The email system is hard to format within Bizzabo
• Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
• Reports were missing data and it took two weeks to get corrected
• When recording a session, you have to go back and download it, and then upload it. This process should be easier.

Incentivized

• The landing pages although decent could be better improved so that they convert better when people get hit with them.
• I think the analytics tool could also be improved so that a person could track where leads come from easier.
• I think they could also make it easier to see who is paying the processing fee easier to find. There were a few times that it took a little bit of time to get the overall pricing set-up just the way that I wanted it.

Incentivized

Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.

Incentivized

Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).

Incentivized

We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.

Incentivized

We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.

Incentivized

Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.

Incentivized

I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.

Incentivized

In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.

Incentivized

Picatic was the switch I made from using both Constant Contact and Eventbrite because it was a faster and easier platform to handle. It also did not come with a high monthly cost and out more information above the registration link. Overall the landing pages are much better on Picatic than they were on any other site

Incentivized

It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.

Incentivized

• Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
• We hope to use Bizzabo as a tool to recruit more clients i the future
• It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.

Incentivized

• I don't think we would have the same number of signups if people weren't able to purchase tickets in advance.
• Less inexpensive than Eventbrite.

Incentivized