TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score2.7 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    GoTo Webinar

    Score8.1 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Pricing
    BizzaboGoTo Webinar
    Editions & Modules
    No answers on this topic
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    Offerings
    Pricing Offerings
    BizzaboGoTo Webinar
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.—
    More Pricing Information
    Community Pulse
    BizzaboGoTo Webinar
    Considered Both Products
    Bizzabo
    Chose Bizzabo
    Customization of the layout, Learning curve to be able to create and host an event. Integration with our CRM.
    Incentivized
    Chose Bizzabo
    Bizzabo has more capabilities than the above platforms. Primarily, you can host multiple sessions simultaneously, play pre-recorded content, and onboard external stakeholders to the environment. While Zoom and GoTo are more user-friendly, they do not have as robust options for …
    Incentivized
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    94%
    Would buy again
    111 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    98%
    Delivers good value for the price
    100 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    97%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    99%
    Implementation went as expected
    78 Answers
    Features
    BizzaboGoTo Webinar
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    8.2
    35 Ratings
    2% below category average
    GoTo Webinar
    -
    Ratings
    Responsive Design for Web Access8.330 Ratings00 Ratings
    Mobile Application7.830 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    7.3
    32 Ratings
    16% below category average
    GoTo Webinar
    7.2
    169 Ratings
    11% below category average
    Calendar integration7.424 Ratings7.7146 Ratings
    Meeting initiation7.419 Ratings00 Ratings
    Integrates with social media7.414 Ratings00 Ratings
    Record meetings / events7.819 Ratings8.4164 Ratings
    Slideshows8.215 Ratings8.5147 Ratings
    Event registration5.630 Ratings8.6160 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    8.2
    22 Ratings
    1% below category average
    GoTo Webinar
    8.2
    214 Ratings
    1% below category average
    Live chat7.920 Ratings00 Ratings
    Audience polling8.417 Ratings7.9192 Ratings
    Q&A8.321 Ratings8.6210 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    8.4
    32 Ratings
    1% above category average
    GoTo Webinar
    8.0
    165 Ratings
    3% below category average
    User authentication8.429 Ratings00 Ratings
    Participant roles & permissions8.529 Ratings7.7162 Ratings
    Confidential attendee list8.323 Ratings8.0142 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    8.1
    37 Ratings
    5% below category average
    GoTo Webinar
    8.1
    132 Ratings
    5% above category average
    Branding options6.433 Ratings8.1128 Ratings
    Integration to Marketing Automation8.824 Ratings8.0112 Ratings
    Attendee list export9.136 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    7.4
    41 Ratings
    12% below category average
    GoTo Webinar
    -
    Ratings
    Registration, RSVP, and ticketing5.940 Ratings00 Ratings
    Email marketing5.036 Ratings00 Ratings
    Livestreaming7.626 Ratings00 Ratings
    Audience engagement8.531 Ratings00 Ratings
    Event recording8.425 Ratings00 Ratings
    Virtual booths7.913 Ratings00 Ratings
    Networking7.829 Ratings00 Ratings
    Event analytics8.138 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    -
    Ratings
    GoTo Webinar
    7.2
    152 Ratings
    4% below category average
    Dashboards00 Ratings7.2144 Ratings
    Data exportability00 Ratings7.1140 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Bizzabo and GoTo Webinar
    Feature
    Bizzabo
    -
    Ratings
    GoTo Webinar
    7.6
    169 Ratings
    5% below category average
    High quality audio00 Ratings8.2169 Ratings
    Mobile support00 Ratings7.6119 Ratings
    Best Alternatives
    BizzaboGoTo Webinar
    Small Businesses
    Whova
    Score8.9 out of 10
    EverWebinar
    Score9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Webex Webinars
    Score9.2 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    BlueJeans Events (discontinued)
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BizzaboGoTo Webinar
    Likelihood to Recommend
    6.0
    (82 ratings)
    7.5
    (225 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.2
    (8 ratings)
    Usability
    9.1
    (2 ratings)
    8.6
    (221 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    6.0
    (1 ratings)
    7.9
    (2 ratings)
    Support Rating
    8.2
    (1 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    5.8
    (2 ratings)
    Product Scalability
    5.0
    (1 ratings)
    7.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    BizzaboGoTo Webinar
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience