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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score2.7 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    Event Espresso

    Score9.9 out of 10
    N/AEvent Espresso headquartered in Utah offers an event registration and management platform supplying automated help for ticketing and ticket purchases, registration forms and pricing, promotions and correspondences (e.g. email), multiple attendee registration, and other features.

    $79.95

    per year

    Pricing
    BizzaboEvent Espresso
    Editions & Modules
    No answers on this topic
    Personal Support License
    $79.95
    per year
    Everything Support License
    $299.95
    per year
    Offerings
    Pricing Offerings
    BizzaboEvent Espresso
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.—
    More Pricing Information
    Community Pulse
    BizzaboEvent Espresso
    Considered Both Products
    Bizzabo
    No answer on this topic
    Event Espresso
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    No answers on this topic
    Features
    BizzaboEvent Espresso
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    8.2
    35 Ratings
    2% below category average
    Event Espresso
    -
    Ratings
    Responsive Design for Web Access8.330 Ratings00 Ratings
    Mobile Application7.830 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    7.3
    32 Ratings
    16% below category average
    Event Espresso
    -
    Ratings
    Calendar integration7.424 Ratings00 Ratings
    Meeting initiation7.419 Ratings00 Ratings
    Integrates with social media7.414 Ratings00 Ratings
    Record meetings / events7.819 Ratings00 Ratings
    Slideshows8.215 Ratings00 Ratings
    Event registration5.630 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    8.2
    22 Ratings
    1% below category average
    Event Espresso
    -
    Ratings
    Live chat7.920 Ratings00 Ratings
    Audience polling8.417 Ratings00 Ratings
    Q&A8.321 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    8.4
    32 Ratings
    1% above category average
    Event Espresso
    -
    Ratings
    User authentication8.429 Ratings00 Ratings
    Participant roles & permissions8.529 Ratings00 Ratings
    Confidential attendee list8.323 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    8.1
    37 Ratings
    5% below category average
    Event Espresso
    -
    Ratings
    Branding options6.433 Ratings00 Ratings
    Integration to Marketing Automation8.824 Ratings00 Ratings
    Attendee list export9.136 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and Event Espresso
    Feature
    Bizzabo
    7.4
    41 Ratings
    12% below category average
    Event Espresso
    -
    Ratings
    Registration, RSVP, and ticketing5.940 Ratings00 Ratings
    Email marketing5.036 Ratings00 Ratings
    Livestreaming7.626 Ratings00 Ratings
    Audience engagement8.531 Ratings00 Ratings
    Event recording8.425 Ratings00 Ratings
    Virtual booths7.913 Ratings00 Ratings
    Networking7.829 Ratings00 Ratings
    Event analytics8.138 Ratings00 Ratings
    Best Alternatives
    BizzaboEvent Espresso
    Small Businesses
    Whova
    Score8.9 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BizzaboEvent Espresso
    Likelihood to Recommend
    6.0
    (82 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BizzaboEvent Espresso
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
    Read full review
    Event Espresso
    As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
    Incentivized
    Read full review
    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
    Incentivized
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    Event Espresso
    • Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website.
    • Easy to set up, dependable platform, and a variety of payment channel alternatives.
    Incentivized
    Read full review
    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
    Read full review
    Event Espresso
    • Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
    • The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
    • The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
    Incentivized
    Read full review
    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
    Read full review
    Event Espresso
    No answers on this topic
    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
    Incentivized
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    Event Espresso
    No answers on this topic
    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
    Incentivized
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    Event Espresso
    No answers on this topic
    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
    Read full review
    Event Espresso
    No answers on this topic
    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
    Incentivized
    Read full review
    Event Espresso
    No answers on this topic
    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
    Read full review
    Event Espresso
    No answers on this topic
    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
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    Event Espresso
    I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
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    Event Espresso
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
    Read full review
    Event Espresso
    No answers on this topic
    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
    Incentivized
    Read full review
    Event Espresso
    • Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
    • The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
    • Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.
    Incentivized
    Read full review
    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions