Bitwarden vs. Cisco Duo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitwarden
Score 9.4 out of 10
N/A
Bitwarden headquartered in Santa Barbara offers open source password management solutions for individuals, teams, and business organizations.
$4
per month (billed annually) per user
Cisco Duo
Score 9.5 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Pricing
BitwardenCisco Duo
Editions & Modules
Teams
$4
per month (billed annually) per user
Enterprise
$6
per month (billed annually) per user
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Offerings
Pricing Offerings
BitwardenCisco Duo
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BitwardenCisco Duo
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User Ratings
BitwardenCisco Duo
Likelihood to Recommend
9.7
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
9.7
(0 ratings)
9.9
(0 ratings)
Availability
-
(0 ratings)
9.8
(0 ratings)
Performance
-
(0 ratings)
8.7
(0 ratings)
Support Rating
-
(0 ratings)
9.9
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.8
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.9
(0 ratings)
Product Scalability
-
(0 ratings)
9.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.3
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.3
(0 ratings)
User Testimonials
BitwardenCisco Duo
Likelihood to Recommend
Bitwarden supports various forms of two-factor authentication, including time-based one-time passwords (TOTP), Duo, YubiKey, and other hardware-based tokens. This integration enhances the security of the Bitwarden account and allows to store and manage their 2FA credentials for other applications within Bitwarden itself.
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Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.
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Pros
  • Bitwarden secures company passwords within the organization vault.
  • Bitwarden makes entering credentials to different websites a breeze.
  • Bitwarden allows us to shares passwords securely within our organization.
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  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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Cons
  • Sometimes it will not fill in my password and I have to do it manually.
  • It does not work as well at filling in passwords on the mobile app.
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  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
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Likelihood to Renew
No answers on this topic
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Usability
Bitwarden is easy to use and has a very straightforward simple interface. Having coverage across multiple platforms is the key to its value to me. Additionally, Bitwarden is consistently rated by third party (PC Magazine, Wired, Tom's Guide, etc.) as one of the best password managers available.
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La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Reliability and Availability
No answers on this topic
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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Performance
No answers on this topic
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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Support Rating
No answers on this topic
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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In-Person Training
No answers on this topic
There was no in person training but checking the box was the only way I could complete all of the questions.
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Online Training
No answers on this topic
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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Implementation Rating
No answers on this topic
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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Alternatives Considered
Bitwarden hasn't been hacked and is easy to implement. None of the others can say the same in both aspects.
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Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
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Scalability
No answers on this topic
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Return on Investment
  • Saves me time by storing all of my login information. I'm no longer digging through my notes app or having to reset passwords that I've forgotten.
  • Stores vendor names, addresses, and W-9's. I don't have to text or email vendor's asking for this info every time I work with them.
  • Protects my data by identifying weak or unused passwords. Bitwarden helped me identify multiple weak and reused passwords and I quickly updated them using their built-in password generator.
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  • It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.
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ScreenShots

Bitwarden Screenshots

Screenshot of the Bitwarden Vault, where users can generate, autofill, and share unlimited credentials and other sensitive data from any browser, mobile device, or desktop application.Screenshot of the Bitwarden browser extension that protects passwords and digital secrets in a vault, auto-fills them, and generates new passwords that are fully encrypted end-to-end (even the Bitwarden team can’t access them).Screenshot of Bitwarden's password generator, used to generate strong and unique passwords, including usernames. It also integrates with email alias services for additional security. Using the strong generator tool keeps personal info like anniversaries and pet names out of your passwords, out of the dark web, and out of hackers’ hands.Screenshot of Bitwarden Send, a feature that lets users quickly share encrypted files and text with another individual via a private link. It can also be used to automatically share vault items using collections in a Bitwarden organization.Screenshot of Bitwarden's sync feature, that syncs passwords and other sensitive data (like identities, addresses, and credit cards) across devices, including mobile devices.Screenshot of where Bitwarden can auto-fill login information into websites. Autofill can be used across browsers, mobile apps (Android and iOS), and other places using associated URIs.