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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score7.2 out of 10
    N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    Zoho One

    Score8.9 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Bitrix24Zoho One
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Bitrix24Zoho One
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrice per month when paying for 1 year.Month-to-month plans available.
    More Pricing Information
    Features
    Bitrix24Zoho One
    Project Management
    Comparison of Project Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    8.8
    22 Ratings
    14% above category average
    Zoho One
    -
    Ratings
    Task Management8.022 Ratings00 Ratings
    Gantt Charts8.017 Ratings00 Ratings
    Scheduling10.019 Ratings00 Ratings
    Workflow Automation9.019 Ratings00 Ratings
    Mobile Access9.921 Ratings00 Ratings
    Search8.019 Ratings00 Ratings
    Visual planning tools9.020 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    8.6
    22 Ratings
    9% above category average
    Zoho One
    -
    Ratings
    Chat9.021 Ratings00 Ratings
    Notifications10.022 Ratings00 Ratings
    Discussions8.021 Ratings00 Ratings
    Surveys8.815 Ratings00 Ratings
    Internal knowledgebase8.019 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    8.1
    23 Ratings
    4% above category average
    Zoho One
    -
    Ratings
    Versioning8.019 Ratings00 Ratings
    Video files6.516 Ratings00 Ratings
    Audio files6.615 Ratings00 Ratings
    Document collaboration8.023 Ratings00 Ratings
    Access control10.021 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings
    Device sync9.919 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    9.7
    3 Ratings
    24% above category average
    API for custom integration00 Ratings10.03 Ratings
    Plug-ins00 Ratings9.53 Ratings
    Security
    Comparison of Security features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    9.0
    3 Ratings
    10% above category average
    Single sign-on capability00 Ratings9.03 Ratings
    Role-based user permissions00 Ratings9.03 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    9.0
    3 Ratings
    22% above category average
    Dashboards00 Ratings9.03 Ratings
    Standard reports00 Ratings9.03 Ratings
    Custom reports00 Ratings9.03 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    8.0
    2 Ratings
    4% above category average
    Accounts payable00 Ratings8.02 Ratings
    Accounts receivable00 Ratings8.02 Ratings
    Global Financial Support00 Ratings7.01 Ratings
    Standardized Processes00 Ratings9.02 Ratings
    Inventory Management
    Comparison of Inventory Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    10.0
    1 Ratings
    23% above category average
    Inventory tracking00 Ratings10.01 Ratings
    Location management00 Ratings10.01 Ratings
    Order Management
    Comparison of Order Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    9.1
    2 Ratings
    15% above category average
    Pricing00 Ratings9.52 Ratings
    Order entry00 Ratings9.02 Ratings
    Credit card processing00 Ratings8.01 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    9.3
    2 Ratings
    21% above category average
    Billing Management00 Ratings8.02 Ratings
    Cash and Asset Management00 Ratings10.01 Ratings
    Travel & Expense Management00 Ratings10.01 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    10.0
    1 Ratings
    37% above category average
    Project Planning and Scheduling00 Ratings10.01 Ratings
    Task Insight for Project Managers00 Ratings10.01 Ratings
    Procurement
    Comparison of Procurement features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    10.0
    1 Ratings
    36% above category average
    Bids Analyzed and Compared00 Ratings10.01 Ratings
    Supplier Management00 Ratings10.01 Ratings
    Risk Management
    Comparison of Risk Management features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    10.0
    1 Ratings
    42% above category average
    Control Management00 Ratings10.01 Ratings
    Logistics
    Comparison of Logistics features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    10.0
    1 Ratings
    40% above category average
    Fulfillment Management00 Ratings10.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Bitrix24 and Zoho One
    Feature
    Bitrix24
    -
    Ratings
    Zoho One
    8.0
    2 Ratings
    12% above category average
    Forecasting00 Ratings6.01 Ratings
    Performance Monitoring00 Ratings10.01 Ratings
    Best Alternatives
    Bitrix24Zoho One
    Small Businesses
    Flock
    Score9.1 out of 10
    Acumatica
    Score8.6 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Epicor Eclipse
    Score7 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bitrix24Zoho One
    Likelihood to Recommend
    9.0
    (23 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (10 ratings)
    9.5
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (9 ratings)
    5.5
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bitrix24Zoho One
    Likelihood to Recommend
    Bitrix24
    Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Bitrix24
    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Bitrix24
    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Bitrix24
    It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Bitrix24
    It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Reliability and Availability
    Bitrix24
    I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Bitrix24
    Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Bitrix24
    The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Online Training
    Bitrix24
    Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Bitrix24
    In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Scalability
    Bitrix24
    The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Bitrix24
    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Bitrix24 Screenshots

    Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Product screenshot