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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score7.2 out of 10
    N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    Glip (discontinued)

    Score9.7 out of 10
    N/AGlip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

    $11.99

    Per User Per Month

    Pricing
    Bitrix24Glip (discontinued)
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    Pro
    $11.99
    Per User Per Month
    Offerings
    Pricing Offerings
    Bitrix24Glip (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrice per month when paying for 1 year.—
    More Pricing Information
    Community Pulse
    Bitrix24Glip (discontinued)
    Considered Both Products
    Bitrix24
    No answer on this topic
    Discontinued Products
    Chose Glip (discontinued)
    We like Glip much better. It doesn't do project management, but for team communication it's better.
    Incentivized
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    78%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    78%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Bitrix24Glip (discontinued)
    Project Management
    Comparison of Project Management features of Bitrix24 and Glip (discontinued)
    Feature
    Bitrix24
    8.8
    22 Ratings
    14% above category average
    Glip (discontinued)
    10.0
    11 Ratings
    26% above category average
    Task Management8.022 Ratings10.011 Ratings
    Gantt Charts8.017 Ratings00 Ratings
    Scheduling10.019 Ratings00 Ratings
    Workflow Automation9.019 Ratings00 Ratings
    Mobile Access9.921 Ratings00 Ratings
    Search8.019 Ratings00 Ratings
    Visual planning tools9.020 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and Glip (discontinued)
    Feature
    Bitrix24
    8.6
    22 Ratings
    9% above category average
    Glip (discontinued)
    -
    Ratings
    Chat9.021 Ratings00 Ratings
    Notifications10.022 Ratings00 Ratings
    Discussions8.021 Ratings00 Ratings
    Surveys8.815 Ratings00 Ratings
    Internal knowledgebase8.019 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and Glip (discontinued)
    Feature
    Bitrix24
    8.1
    23 Ratings
    4% above category average
    Glip (discontinued)
    -
    Ratings
    Versioning8.019 Ratings00 Ratings
    Video files6.516 Ratings00 Ratings
    Audio files6.615 Ratings00 Ratings
    Document collaboration8.023 Ratings00 Ratings
    Access control10.021 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings
    Device sync9.919 Ratings00 Ratings
    Best Alternatives
    Bitrix24Glip (discontinued)
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bitrix24Glip (discontinued)
    Likelihood to Recommend
    9.0
    (23 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (10 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (9 ratings)
    6.1
    (4 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bitrix24Glip (discontinued)
    Likelihood to Recommend
    Bitrix24
    Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
    Read full review
    Discontinued Products
    Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
    Incentivized
    Read full review
    Pros
    Bitrix24
    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Incentivized
    Read full review
    Discontinued Products
    • Ease of use: It is extremely easy to use Glip and its features.
    • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
    • Scalability: This products scales well both in users and in pricing.
    Incentivized
    Read full review
    Cons
    Bitrix24
    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Incentivized
    Read full review
    Discontinued Products
    • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
    • Add a more robust search feature to find old conversations. Search query time could also be sped up.
    • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
    Incentivized
    Read full review
    Likelihood to Renew
    Bitrix24
    It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
    Incentivized
    Read full review
    Discontinued Products
    Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
    Read full review
    Usability
    Bitrix24
    It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
    Incentivized
    Read full review
    Discontinued Products
    Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
    Incentivized
    Read full review
    Reliability and Availability
    Bitrix24
    I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Bitrix24
    Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Bitrix24
    The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
    Read full review
    Discontinued Products
    We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
    Incentivized
    Read full review
    Online Training
    Bitrix24
    Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Bitrix24
    In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
    Read full review
    Discontinued Products
    Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
    Incentivized
    Read full review
    Scalability
    Bitrix24
    The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Bitrix24
    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
    Incentivized
    Read full review
    Discontinued Products
    • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
    • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
    Incentivized
    Read full review
    ScreenShots

    Bitrix24 Screenshots

    Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Product screenshot