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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitochon Sales CRM Portal

    Score8.7 out of 10
    N/ABitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Bitochon Sales CRM PortalvCita
    Editions & Modules
    No answers on this topic
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Bitochon Sales CRM PortalvCita
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Bitochon Sales CRM PortalvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    8.9
    1 Ratings
    14% above category average
    vCita
    8.8
    5 Ratings
    13% above category average
    Customer data management / contact management10.01 Ratings9.55 Ratings
    Workflow management9.01 Ratings8.04 Ratings
    Territory management9.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Quote & order management8.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.0
    1 Ratings
    18% above category average
    vCita
    -
    Ratings
    Case management9.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.0
    1 Ratings
    17% above category average
    vCita
    7.0
    3 Ratings
    8% below category average
    Lead management10.01 Ratings00 Ratings
    Email marketing8.01 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.3
    1 Ratings
    20% above category average
    vCita
    8.0
    5 Ratings
    5% above category average
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings9.05 Ratings
    Reporting10.01 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.0
    1 Ratings
    17% above category average
    vCita
    -
    Ratings
    Forecasting8.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    8.8
    1 Ratings
    16% above category average
    vCita
    6.8
    7 Ratings
    10% below category average
    Custom fields9.01 Ratings6.67 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment9.01 Ratings00 Ratings
    API for custom integration9.01 Ratings7.02 Ratings
    Security
    Comparison of Security features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.0
    1 Ratings
    8% above category average
    vCita
    9.7
    6 Ratings
    15% above category average
    Single sign-on capability9.01 Ratings00 Ratings
    Role-based user permissions9.01 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    8.5
    1 Ratings
    15% above category average
    vCita
    -
    Ratings
    Social data9.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    9.0
    1 Ratings
    20% above category average
    vCita
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Bitochon Sales CRM Portal and vCita
    Feature
    Bitochon Sales CRM Portal
    10.0
    1 Ratings
    31% above category average
    vCita
    8.6
    7 Ratings
    16% above category average
    Mobile access10.01 Ratings8.67 Ratings
    Best Alternatives
    Bitochon Sales CRM PortalvCita
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bitochon Sales CRM PortalvCita
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (4 ratings)
    User Testimonials
    Bitochon Sales CRM PortalvCita
    Likelihood to Recommend
    Bitochon Technologies
    It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Bitochon Technologies
    • Manage Leads, Client Conversions, Touch up points and all other order data.
    • Integration with other platforms such as Vinculum etc provides ease of work.
    • Ease of Analysis of performance and matching of targets.
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Bitochon Technologies
    • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
    • Sometimes non-responsive glitches appear
    • Different users see different data for same clients sometimes
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    Bitochon Technologies
    No answers on this topic
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Bitochon Technologies
    No answers on this topic
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Bitochon Technologies
    Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Bitochon Technologies
    • Has really improved the productivity of the entire sales channel and operations team
    • Ease for accounts and other software integration
    • Improves overall interconnectivity of all departments
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vCita Screenshots

    Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses