TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitium

    Score8.9 out of 10
    N/ABitium from the relatively new company (2012) of the same name is an identity and access management (IAM) platform for SMBs / mid-market companies featuring single sign-on (SSO), automated account creation and provisioning aids, directory integration, extra security features (e.g. two-factor authentication) and analytics. Pricing starts with core features for $2 per user per month with the Business Edition, or with expanded features for $4 and $6 per user per month with the Business Plus and…N/A

    Microsoft Entra External ID

    Score10 out of 10
    N/AMicrosoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.

    $0

    per month per active users

    Pricing
    BitiumMicrosoft Entra External ID
    Editions & Modules
    No answers on this topic
    Premium P1 (for More than 50,000 MAU)
    $0.00325
    per month per active users
    Premium P2 (for More than 50,000 MAU)
    $0.01625
    per month per active users
    Offerings
    Pricing Offerings
    BitiumMicrosoft Entra External ID
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
    More Pricing Information
    Community Pulse
    BitiumMicrosoft Entra External ID
    Considered Both Products
    Bitium
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    BitiumMicrosoft Entra External ID
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    JumpCloud
    Score8.4 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.6 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BitiumMicrosoft Entra External ID
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.9
    (6 ratings)
    User Testimonials
    BitiumMicrosoft Entra External ID
    Likelihood to Recommend
    Bitium
    Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.

    I would not strongly recommend it for single users, who don't need to share access to others.
    Incentivized
    Read full review
    Microsoft
    It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
    Read full review
    Pros
    Bitium
    • Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
    • Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
    • Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.
    Incentivized
    Read full review
    Microsoft
    • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
    • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
    • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
    Incentivized
    Read full review
    Cons
    Bitium
    • Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
    • Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
    • Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.
    Incentivized
    Read full review
    Microsoft
    • Troubleshooting diagnostic logs effectively requires VS Code
    • Group and role management requires additional effort
    • The programming model (XML) could use some developer experience love
    Incentivized
    Read full review
    Usability
    Bitium
    No answers on this topic
    Microsoft
    I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.
    Incentivized
    Read full review
    Alternatives Considered
    Bitium
    No answers on this topic
    Microsoft
    I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.
    Incentivized
    Read full review
    Return on Investment
    Bitium
    • Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
    • Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.
    Incentivized
    Read full review
    Microsoft
    • Having monthly active users billing was cost-effective.
    • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
    Incentivized
    Read full review
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