Bitdefender Network Traffic Security Analytics (discontinued) vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender Network Traffic Security Analytics (discontinued)
Score 4.8 out of 10
N/A
Bitdefender Network Traffic Security Analytics applies AI driven and machine learning techniques to detect threats or anomalous behavior in enterprise networks. However the software has been retired since May 2021, and is no longer available for sale.N/A
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
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Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
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User Ratings
Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
Bitdefender Network Traffic Security Analytics (discontinued)HCL BigFix
Likelihood to Recommend
well suited one is that I can control the scan from my account on other computer less suited one is that I have to send the invitation by mail-> I would like for example it to be done in a code I mean just enter a code and the computer will be registered.
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BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
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Pros
  • checking the links I use and open in the Web
  • check the files i download
  • check the info I insert specially the personal info
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  • Custom patch packages are easy to set up and allows for use with a repository.
  • Asset management by use of agents is simple and allows for user assignment by the device.
  • Reporting has a large variety of templates.
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Cons
  • it would be nice to have a location info about each computer also
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  • No console for macOS
  • No easy setup UI for macOS users
  • Patching can be complicated if you don't understand relevance
  • Patching can be complicated it you don't understand scripting
  • Could be better in helping with CIS Benchmarks
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Support Rating
No answers on this topic
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
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Alternatives Considered
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We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
  • it makes it easy for me to update other laptops
  • I can download an update from my account as well
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  • Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
  • It is a decent inventory management solution, and provides IT leaders with useful information for decision making.
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ScreenShots