Bitdefender GravityZone vs. Sophos Central Device Encryption

It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.

Incentivized

It is mid-level when it comes to running it by a non-IT person. I have no technical/IT training and can figure out on my own (or with a little web search) how to do most tasks. It may not be best for the very tech-challenged operator.

Incentivized

• The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
• The Dashboard is customizable to get at the information needed in one location.
• Pushing tasks across the network is quite easy.
• Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
• The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.

Incentivized

• Centralised portal for both Anti Virus and Encryption
• Internet-facing with the ability for global / multi region access for large organizations
• Multi-level, built-in admin roles for different access levels for your Support Team. Also, you can define new roles to tailor to your organization

Incentivized

• I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
• Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
• I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.

Incentivized

• Interface is a little difficult to get Hands On. It can be simplified for better adaptability
• XDR compatibility should be enhanced
• More simplified white-books should be provided to train the non tech teams
• Commercially also the cost should be improved for different industry segments

Incentivized

It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money

Incentivized

Solution is easy to use and administer

Incentivized

The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.

Incentivized

Sophos Central Device Encryption offers straightforward usability with centralized management through a web-based console. 1 Its intuitive policy creation, often just a few clicks, simplifies deployment for Windows BitLocker and macOS FileVault. 2 Existing Sophos Central users benefit from agent integration, and self-service key recovery minimizes IT overhead, enhancing overall ease of use.

Incentivized

Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.

Incentivized

The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.

Incentivized

Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on Endpoints and in the day-to-day management of the product. We also gained Patch management and vulnerability scanning as part of the switch, which has enabled us to keep on top of updates, making the environment more secure.

Incentivized

It is a proven manufacturer with reliable functionalities. It releases fast and accurate updates when needed. It is still developing many new features and has a good knowledge base and support when needed. Furthermore, we are already familiar with other Sophos products, which means it fits well with company policy.

Incentivized

I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.

Incentivized

• Estimating the ROI with Bitdefender [GravityZone] is rather difficult. While there is an obvious cost to using Bitdefender [GravityZone] (via a monthly or yearly subscription fee for each device being protected), it is hard to estimate the cost of if a computer or computers become infected via a piece of malware. In the best-case scenario, a single computer becomes infected with a relatively benign piece of malware that can be removed after infection; in a worst-case scenario, an entire infrastructure is infected by ransomware completely crippling an organization.
• Since implementing Bitdefender [GravityZone] across multiple organizations, not a single one has [added] a malware outbreak.
• The initial cost of setup and the cost of maintenance is more than worth it for if nothing more than peace of mind.

Incentivized

• It's had a positive impact as it's allowed us to effectively secure hard drives with bitlocker encryption
• A larger part of our work force works from home, and Sophos can be deployed remotely and will start encryption almost straight away on any computer that isn't already encrypted.

Incentivized