Bitdefender GravityZone vs. Microsoft Defender XDR

Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.

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Microsoft Defender XDR is well suited for organizations already invested in the Microsoft Ecosystem - including Microsoft 365, Azure Ad and INTune. For example, in scenarios where you need to correlament the fishing attacks with the closing point behavior and identity agreement, Microsoft Defender XDR does a big task of sewing the timeline of a full attack simultaneously and even automatically removing.
This hybrid function is also ideal for the environment, where safety visibility in distance tools, cloud apps and email is important. Microsoft Defender XDR provides centralized insight and response in all these domains without the requirement of many devices.
However, it is less suitable in the atmosphere with diverse or non-microsoft infrastructure, such as an organization running a mixture of Linux server, Google work area or third-party EDR tools. Cross-platform support is still developing, and integration of the microsoft ecosystem often requires additional configurations or third-party connectors. For companies of that situation, Microsoft Defender XDR cannot give its full value from the XDR box.

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• Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
• The cloud-based console provides for easy computer management and deployment.
• Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
• Computers can be grouped into different categories, with different policies automatically deployed to each category.
• Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.

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• The software uses advanced AI and machine learning algorithms to monitor activities and detect any anomalies immediately, protecting our financial data.
• Automated responses to known threats reduce the impact of possible incidents and improve our security posture.
• Microsoft 365 Defender easily combines with other Microsoft 365 services and external security solutions, providing a complete and unified security solution.

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• Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
• The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
• Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.

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• Enhanced False Positive Mitigation:
• Improved algorithms to minimize false positives in threat detection, reducing the impact on security teams and preventing unnecessary investigations into non-threatening incidents.
• Advanced User-Friendly Interface:
• Streamlined and intuitive user interface for the centralized dashboard, making it more accessible for security professionals with varying levels of expertise.
• Greater Third-Party Integration:
• Increased compatibility and integration capabilities with a broader range of third-party security tools

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It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money

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We are likely to renew our used of Microsoft defender XDR due to its comprehensive security features, integration capabilities, and the proactive approach to threat detection and response it enables. It’s often seen as a valuable asset in maintaining robust cybersecurity defenses. The automated responses aids the IT team in our business to respond to threats as soon as they appear.

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On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.

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The product is easy to deploy and very customisable.

Available if a simple UI and seamless software implementation process.

Microsoft Defender XDR integrates well with various security systems.

Software compatibility and scalability.

Ability of the software in efficiently analysing and detecting threats in both the system and Website.

Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.

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The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.

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Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.

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Their support throughout our onboarding of the product was fabulous. They not only took the time to carefully explain to teams not as well equipped with the lingo but explained to the tech team how to teach the other teams to be successful. They never once seemed impatient or annoyed with basic questions and didn’t pretend to know something when they needed to research an answer

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The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

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Good and hard to find someonme who can explain everything for you beside Microsoft they provide you everything you need.

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The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

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Microsoft Provides a good training for the Microsoft 365 Defender and has a good learning paths to learn and take the exams and get your Certifications.

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seemless and almost transparent. can be deployed by script if needed so every endpoint on our system get's it. if you have intune it gets dumped on the the endpoint by policy so nothing escapes it

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We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.

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Our product in that area, for instance as a security platform and for us it is for the moment really bad point. We started to move in that direction that there is that disconnect from the client management. So if there is some action that needs to be executed detected by security team, there is not an easy way to make that available to the team that is responsible for managing the identities as users, as the devices

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I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.

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• The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
• We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
• Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.

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• Security incident cannot be measured, once you down you down, hence the security applications like this is just a must have
• The subscription model will be cheaper and can be a good point if you want to free resources within the IT Team
• The SaaS model, if measured correctly can and will reduce long term cost in Infrastructure and Man Power

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