It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
[Comodo Antivirus] is good for personal and professional use. It has the capability to detect viruses and malware and remove them within no time. Its scanning speed is far better than many other antivirus software. Its pricing is not so good so if one can afford such a high rate anti-virus tool then I think one should go for it because it is worth it.
The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
The Dashboard is customizable to get at the information needed in one location.
Pushing tasks across the network is quite easy.
Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.
I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.
The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
I have interacted with them several times, and I'm not giving them a 10 because they never blew my mind how good they were, but they certainly met my high expectations and helped us resolve all issues we had. We paid for support to help us set it up, and I think that was a good choice. There's a very steep learning curve at first with the initial configuration. We feel confident in being able to change everything now that we have been using it, but initially it was all a very new thing to us since we never had used a centrally managed Antivirus and Firewall program before.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on Endpoints and in the day-to-day management of the product. We also gained Patch management and vulnerability scanning as part of the switch, which has enabled us to keep on top of updates, making the environment more secure.
When we were using Avast, at first we thought its working well but soon we witnessed three malware and then we realized to find the best of all malware protection which leads to getting the Comodo Antivirus. Comodo [Antivirus] is fast, secure, and efficient. and this was all we needed and doing well for us.
I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.
Estimating the ROI with Bitdefender [GravityZone] is rather difficult. While there is an obvious cost to using Bitdefender [GravityZone] (via a monthly or yearly subscription fee for each device being protected), it is hard to estimate the cost of if a computer or computers become infected via a piece of malware. In the best-case scenario, a single computer becomes infected with a relatively benign piece of malware that can be removed after infection; in a worst-case scenario, an entire infrastructure is infected by ransomware completely crippling an organization.
Since implementing Bitdefender [GravityZone] across multiple organizations, not a single one has [added] a malware outbreak.
The initial cost of setup and the cost of maintenance is more than worth it for if nothing more than peace of mind.
