It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
It can be used if you are already familiar with other Microsoft System Center tools, it will provide integration and it will be easy to use from an Administrator's perspective. However, if you want more detailed information related to the troubleshooting, specific fields, or data, it will not be that granular.
The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
The Dashboard is customizable to get at the information needed in one location.
Pushing tasks across the network is quite easy.
Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.
It is fairly easy to use, from both a technician and users point of view. The install itself is pretty simple, and setup of the software is also fairly simple. For users, it is easy to use the software to encrypt the computer.
It doesn't seem to use a whole lot of system resources when the encryption is enabled on the computer. You shouldn't experience any slowness of the computer, other than the time it takes to first encrypt the computer.
It serves its main purpose very well, and that is to protect computers from intrusions/data breaches. It is particularly good for protecting computers that are accessing/storing sensitive/confidential data.
I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.
Even if it's the best we tested, I think write performance could be improved. Maybe with dedicated hardware inside the TPM?
No integration with OS password is a shame as most others have it and it is Microsoft on Microsoft so they can probably do it better then anyone else and safer.
I wish they would support multiple passwords like FileVault on macOS. If it's a shared computer, you have to give the only password to Bitlocker to both users.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.
The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
Not good nor bad, BitLocker encryption is a symptom of our era, we need to protect ourselves and our data, BitLocker is a tool, as an IT we have to deal with it but it doesn't bring any benefit to my daily operations.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on Endpoints and in the day-to-day management of the product. We also gained Patch management and vulnerability scanning as part of the switch, which has enabled us to keep on top of updates, making the environment more secure.
This was formerly called Symantec PGP encryption. We selected BitLocker since this is what the University has deployed and is currently supporting. BitLocker has many advantages over Symantec PGP, as BitLocker is built-into all Windows computers. With PGP, this was a commercial product that had to be installed on each machine. That product also was not as easy or intuitive to use as BitLocker, and there were also more issues/problems that occasionally occurred with PGP.
I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.
Estimating the ROI with Bitdefender [GravityZone] is rather difficult. While there is an obvious cost to using Bitdefender [GravityZone] (via a monthly or yearly subscription fee for each device being protected), it is hard to estimate the cost of if a computer or computers become infected via a piece of malware. In the best-case scenario, a single computer becomes infected with a relatively benign piece of malware that can be removed after infection; in a worst-case scenario, an entire infrastructure is infected by ransomware completely crippling an organization.
Since implementing Bitdefender [GravityZone] across multiple organizations, not a single one has [added] a malware outbreak.
The initial cost of setup and the cost of maintenance is more than worth it for if nothing more than peace of mind.
Protects against data loss and theft, which can be very expensive if PII, SPI, PHI is involved. Fines for this type of loss can be very high, along with the costs of notification, and discovery.
Cost is included in Windows O/S, without needing additional licensing costs.
