Birchstreet eProcurement vs. Zip Intake-to-Procure

It is well suited for large companies with an A/P department for processing electronic and check payments for invoices. I would struggle to find it of much value if the hotel property was cutting the checks itself.

Incentivized

Zip is a newer product in the P2P space, and as such there are still some areas for improvement. They don't have all the "bells and whistles" products and configurations that some of the other players in this space have, but the products they do offer are best in class. Zip is an ideal tool for tactical procurement.

Incentivized

• It has a purchase order system for supported vendors.
• It allows for quick entry of invoices to submit for payment.
• It has the ability to manage capital purchases.

Incentivized

• No coding - Ability for the administrator to make changes without development resources helps us be agile as a procurement org.
• Visibility to the user in a great user interface
• Accountability (helps us track SLAs on response time), Audit trails keeping track of everything
• The implementation team was incredible, as is ongoing support. They want you to succeed in your goals vs. just implement their tool

• It will periodically be unavailable due to technical difficulties.
• Sometimes invoices will appear twice in the system even though it's supposed to detect and delete duplicates.

Incentivized

• Missing the ability to proxy as another user. Currently, if one approver did not set up their delegation, an admin or the approver of that step must reassign each of the approvals to another person.
• Bulk upload options for admins to update queues and subqueues.
• Missing ability to schedule reports or the option to share a saved view with another user. It would be easier if certain filtered views can be shared with others to avoid each user having to create their own views.

Incentivized

Incredibly responsive and helpful.

Incentivized

Have no experience with competitors.

Incentivized

Truth be told, we haven’t seen any other similar products. The alternative was manually tracking in Google Sheets, ticketing systems, and in NetSuite. Coupa was probably the closest in terms of what we were looking for but they were not willing to fit it to our needs like Zip was able to.

• It has produced significant time savings allowing properties to forgo the position of property accountant/controller.
• It has streamlined the reporting of expenses on the profit and loss statements.

Incentivized

• Zip Intake-to-Procure has helped clean up forecasting for us - we've improved accuracy by over 30% since now we're forcing folks to make sure spend is captured accurately and checking submitted PO amounts against the bottoms up forecast
• We've also been able to leverage the SLA insights provided by Zip Intake-to-Procure to increase operational efficiencies. We're identified orgs that are slowing down the overall approval process and putting more pressure with shorter SLA times.

Incentivized