Biosoftworld Medical Scheduler vs. Zocdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Biosoftworld Medical Scheduler
Score 0.0 out of 10
N/A
N/A
$119
one-time fee
Zocdoc
Score 1.0 out of 10
N/A
Zocdoc headquartered in New York offers their medical appointment management and scheduling platform built to fill unused capacity by making it easy for nearby potential patients to book appointments on an availability basis. Additionally, Zocdoc helps practitioners gain feedback from appointments and share it online.N/A
Pricing
Biosoftworld Medical SchedulerZocdoc
Editions & Modules
Basic
$119
one-time fee
No answers on this topic
Offerings
Pricing Offerings
Biosoftworld Medical SchedulerZocdoc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Biosoftworld Medical SchedulerZocdoc
User Ratings
Biosoftworld Medical SchedulerZocdoc
Likelihood to Recommend
-
(0 ratings)
1.0
(0 ratings)
Usability
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Biosoftworld Medical SchedulerZocdoc
Likelihood to Recommend
No answers on this topic
If you have dedicated front office or phone support who can immediately call and hound 'booked' patients to get their information in w/in the 24 hours that Zocdoc allows before charging you- this might work- in that case, possibly you could at least charge them a no show fee.
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Cons
No answers on this topic
  • high cost for customer acquisition
  • customers cancel and practice has no recourse, but must pay Zocdoc
  • Not enough time to verify the customer is sincere and get their paperwork in before Zoc Doc charges us
  • High cost of service for nurse practitioners
  • High rate of attrition- few customers converted to our practice compared to other methods
  • We were promised one rate per customer acquired, then the posted rate was increased, twice
  • Unable to even charge a no show fee for patients who changed at last minute
  • the service as set up encourages patients to bait and switch to other providers at the last minute
  • there is no way to limit incoming patients to your home state, so people from out of state book and then have to be notified and unbooked, creating extra work and hassle
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Usability
No answers on this topic
if there was a rating of zero this is what I would give him. Perhaps -10? as I mentioned they are great at getting your referrals, just the wrong ones. There is no extremely process for getting the right client to the right provider. Their calendar sink does not work so they will book over the top of you frequently. They refused to work with you on a reasonable payment plan
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Alternatives Considered
No answers on this topic
I can't select it, but I do use psychology today. They charge a flat fee and allow you to list your profile and information on their website. I have gained many referrals from them for 1/8 of the price
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Return on Investment
No answers on this topic
  • I have lost money utilizing Zocdoc.
  • Even though they claim their calendars sync with Google, they frequently booked over me, which upset clients I attempted to work with.
  • When confronted with their unethical behavior, they basically have it "It sucks to be you" attitude.
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ScreenShots