BIME Analytics (discontinued) vs. Cyfe, by Traject

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Cyfe
Score 8.8 out of 10
N/A
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
$29
per month
Pricing
BIME Analytics (discontinued)Cyfe, by Traject
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
Starter
$29
per month
Standard
$39
per month
Pro
$65
per month
Premier
$119
per month
Offerings
Pricing Offerings
BIME Analytics (discontinued)Cyfe
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Cyfe, by Traject
Features
BIME Analytics (discontinued)Cyfe, by Traject
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
20% above category average
Cyfe, by Traject
6.9
Ratings
17% below category average
Customizable dashboards10.00 Ratings5.00 Ratings
Report Formatting Templates10.00 Ratings9.10 Ratings
Pixel Perfect reports00 Ratings6.80 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
Ratings
14% above category average
Cyfe, by Traject
8.5
Ratings
5% above category average
Drill-down analysis8.00 Ratings8.70 Ratings
Formatting capabilities10.00 Ratings8.10 Ratings
Report sharing and collaboration10.00 Ratings7.00 Ratings
Integration with R or other statistical packages00 Ratings10.00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
19% above category average
Cyfe, by Traject
9.2
Ratings
10% above category average
Publish to Web10.00 Ratings10.00 Ratings
Publish to PDF10.00 Ratings10.00 Ratings
Report Delivery Scheduling10.00 Ratings10.00 Ratings
Report Versioning00 Ratings6.80 Ratings
Delivery to Remote Servers00 Ratings9.00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
23% above category average
Cyfe, by Traject
8.9
Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.00 Ratings8.00 Ratings
Location Analytics / Geographic Visualization10.00 Ratings8.60 Ratings
Predictive Analytics00 Ratings10.00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
16% above category average
Cyfe, by Traject
8.6
Ratings
1% above category average
Multi-User Support (named login)10.00 Ratings10.00 Ratings
Role-Based Security Model10.00 Ratings6.30 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.40 Ratings
Single Sign-On (SSO)00 Ratings9.70 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
24% above category average
Cyfe, by Traject
9.3
Ratings
17% above category average
Responsive Design for Web Access10.00 Ratings9.40 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.00 Ratings7.70 Ratings
Mobile Application00 Ratings10.00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
Cyfe, by Traject
8.4
Ratings
7% above category average
REST API00 Ratings8.60 Ratings
Javascript API00 Ratings10.00 Ratings
iFrames00 Ratings10.00 Ratings
Java API00 Ratings10.00 Ratings
Themeable User Interface (UI)00 Ratings5.90 Ratings
Customizable Platform (Open Source)00 Ratings5.80 Ratings
Best Alternatives
BIME Analytics (discontinued)Cyfe, by Traject
Small Businesses
BrightGauge
BrightGauge
Score 9.0 out of 10
BrightGauge
BrightGauge
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Cyfe, by Traject
Likelihood to Recommend
7.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BIME Analytics (discontinued)Cyfe, by Traject
Likelihood to Recommend
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review
Pros
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Read full review
Cons
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
  • Sometimes the percentages in Cyfe seem off. We'll review the numbers month over month in Google Analytics and the same numbers are pulled into Cyfe, and yet Cyfe reports a different percentage
  • It would be nice if Cyfe had more styling and layout choices to brand it more to our company's style and look
Read full review
Likelihood to Renew
No answers on this topic
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
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Usability
No answers on this topic
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
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Support Rating
No answers on this topic
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
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Implementation Rating
No answers on this topic
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
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Alternatives Considered
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Read full review
My company already subscribed to Cyfe when I began, so for me there wasn't any shopping around. While Cyfe does pull straight from the "back end" side of many social media platforms, or from Google Analytics for websites, the benefit is that you can see all the stats in one place rather than having to log in to so many other platforms to grab those metrics.
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Return on Investment
No answers on this topic
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

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