BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Sisense
Score 8.4 out of 10
N/A
Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.
N/A
Pricing
BIME Analytics (discontinued)
Sisense
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)
Sisense
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Must contact sales team for pricing.
More Pricing Information
Community Pulse
BIME Analytics (discontinued)
Sisense
Features
BIME Analytics (discontinued)
Sisense
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
20% above category average
Sisense
9.7
Ratings
17% above category average
Customizable dashboards
10.00 Ratings
10.00 Ratings
Report Formatting Templates
10.00 Ratings
9.00 Ratings
Pixel Perfect reports
00 Ratings
10.00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
Ratings
14% above category average
Sisense
8.8
Ratings
9% above category average
Drill-down analysis
8.00 Ratings
10.00 Ratings
Formatting capabilities
10.00 Ratings
9.00 Ratings
Report sharing and collaboration
10.00 Ratings
7.30 Ratings
Integration with R or other statistical packages
00 Ratings
9.00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
19% above category average
Sisense
10.0
Ratings
19% above category average
Publish to Web
10.00 Ratings
10.00 Ratings
Publish to PDF
10.00 Ratings
10.00 Ratings
Report Delivery Scheduling
10.00 Ratings
10.00 Ratings
Report Versioning
00 Ratings
10.00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
There is no doubt it is easy to use solution. It always equips me with authentic reporting, I can have the detailed analysis of the operations. This tool has helped me to collect every bit of the data and it would be just to say that it has influenced my lead generation and helped to build strong customer relations.
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Sisense was chosen as our BI platform for a few key reasons. Excellent customer support is a key reason why. Additionally, continuing innovation in new product features and the ability to embed reports and do quite a bit in terms of customization.