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BIME Analytics (discontinued) vs. Infor Birst

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIME Analytics (discontinued)

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

    $490

    Per Month (Billed Annually)

    Infor Birst

    Score5.3 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
    Pricing
    BIME Analytics (discontinued)Infor Birst
    Editions & Modules
    Base Plan
    $490
    Per Month (Billed Annually)
    Big Data
    $690
    Per Month (Billed Annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    BIME Analytics (discontinued)Infor Birst
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BIME Analytics (discontinued)Infor Birst
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    20% above category average
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Customizable dashboards10.01 Ratings8.077 Ratings
    Report Formatting Templates10.01 Ratings7.159 Ratings
    Pixel Perfect reports00 Ratings7.068 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    9.3
    1 Ratings
    14% above category average
    Infor Birst
    7.0
    78 Ratings
    14% below category average
    Drill-down analysis8.01 Ratings8.078 Ratings
    Formatting capabilities10.01 Ratings7.077 Ratings
    Report sharing and collaboration10.01 Ratings7.068 Ratings
    Integration with R or other statistical packages00 Ratings6.127 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    18% above category average
    Infor Birst
    8.0
    75 Ratings
    4% below category average
    Publish to Web10.01 Ratings8.052 Ratings
    Publish to PDF10.01 Ratings8.067 Ratings
    Report Delivery Scheduling10.01 Ratings9.066 Ratings
    Report Versioning00 Ratings7.28 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    23% above category average
    Infor Birst
    6.9
    72 Ratings
    14% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.072 Ratings
    Location Analytics / Geographic Visualization10.01 Ratings7.058 Ratings
    Predictive Analytics00 Ratings5.833 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    16% above category average
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Multi-User Support (named login)10.01 Ratings9.070 Ratings
    Role-Based Security Model10.01 Ratings8.068 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.069 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BIME Analytics (discontinued) and Infor Birst
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    24% above category average
    Infor Birst
    5.0
    54 Ratings
    44% below category average
    Responsive Design for Web Access10.01 Ratings7.052 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings3.042 Ratings
    Mobile Application00 Ratings3.034 Ratings
    User Ratings
    BIME Analytics (discontinued)Infor Birst
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (96 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (35 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    4.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (19 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.3
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    6.0
    (24 ratings)
    Data Sources
    10.0
    (1 ratings)
    7.6
    (76 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    BIME Analytics (discontinued)Infor Birst
    Likelihood to Recommend
    Discontinued Products
    Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
    Incentivized
    Read full review
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Pros
    Discontinued Products
    • Easy to create reports
    • Easy to edit
    • Easy to customize
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Cons
    Discontinued Products
    • It was SLOW!
    • Some of the graphs can be confusing
    • Not really set up for a single vertical company.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Infor
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Infor
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Alternatives Considered
    Discontinued Products
    BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
    Incentivized
    Read full review
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Return on Investment
    Discontinued Products
    No answers on this topic
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
    Read full review
    ScreenShots

    BIME Analytics (discontinued) Screenshots

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    Infor Birst Screenshots

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