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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIME Analytics (discontinued)

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

    $490

    Per Month (Billed Annually)

    Geckoboard

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Geckoboard enables users to create real time dashboards using data from over 80 cloud services. It integrates with other products such as: AWeber, Basecamp, Campaign Monitor and HubSpot.

    $35

    per month

    Pricing
    BIME Analytics (discontinued)Geckoboard
    Editions & Modules
    Base Plan
    $490
    Per Month (Billed Annually)
    Big Data
    $690
    Per Month (Billed Annually)
    Starter
    $35
    per month
    Team
    $159
    per month
    Team Plus
    $275
    per month
    Company
    $599
    per month
    Offerings
    Pricing Offerings
    BIME Analytics (discontinued)Geckoboard
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BIME Analytics (discontinued)Geckoboard
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    20% above category average
    Geckoboard
    9.3
    5 Ratings
    13% above category average
    Customizable dashboards10.01 Ratings10.05 Ratings
    Report Formatting Templates10.01 Ratings10.04 Ratings
    Pixel Perfect reports00 Ratings8.03 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    9.3
    1 Ratings
    14% above category average
    Geckoboard
    7.7
    5 Ratings
    5% below category average
    Drill-down analysis8.01 Ratings8.04 Ratings
    Formatting capabilities10.01 Ratings8.03 Ratings
    Report sharing and collaboration10.01 Ratings8.05 Ratings
    Integration with R or other statistical packages00 Ratings7.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    18% above category average
    Geckoboard
    9.0
    5 Ratings
    8% above category average
    Publish to Web10.01 Ratings10.05 Ratings
    Publish to PDF10.01 Ratings9.01 Ratings
    Report Delivery Scheduling10.01 Ratings8.03 Ratings
    Report Versioning00 Ratings9.02 Ratings
    Delivery to Remote Servers00 Ratings9.03 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    22% above category average
    Geckoboard
    8.7
    5 Ratings
    9% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings10.05 Ratings
    Location Analytics / Geographic Visualization10.01 Ratings10.05 Ratings
    Predictive Analytics00 Ratings6.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    16% above category average
    Geckoboard
    7.8
    5 Ratings
    8% below category average
    Multi-User Support (named login)10.01 Ratings9.05 Ratings
    Role-Based Security Model10.01 Ratings7.03 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.03 Ratings
    Single Sign-On (SSO)00 Ratings6.12 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    24% above category average
    Geckoboard
    9.5
    5 Ratings
    19% above category average
    Responsive Design for Web Access10.01 Ratings9.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings10.04 Ratings
    Mobile Application00 Ratings10.03 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of BIME Analytics (discontinued) and Geckoboard
    Feature
    BIME Analytics (discontinued)
    -
    Ratings
    Geckoboard
    10.0
    2 Ratings
    25% above category average
    REST API00 Ratings10.02 Ratings
    Javascript API00 Ratings10.02 Ratings
    iFrames00 Ratings10.02 Ratings
    Java API00 Ratings10.02 Ratings
    Themeable User Interface (UI)00 Ratings10.02 Ratings
    Customizable Platform (Open Source)00 Ratings10.02 Ratings
    Best Alternatives
    BIME Analytics (discontinued)Geckoboard
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BIME Analytics (discontinued)Geckoboard
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    8.0
    (5 ratings)
    Data Sources
    10.0
    (1 ratings)
    9.0
    (5 ratings)
    User Testimonials
    BIME Analytics (discontinued)Geckoboard
    Likelihood to Recommend
    Discontinued Products
    Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
    Incentivized
    Read full review
    Geckoboard
    Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy to create reports
    • Easy to edit
    • Easy to customize
    Incentivized
    Read full review
    Geckoboard
    • User self-help - the video tutorials and a robust publicly accessible knowledgebase.
    • Geckoboard can aggregate data from a number of other apps into a singular dashboard.
    • Sleek, dark UI.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It was SLOW!
    • Some of the graphs can be confusing
    • Not really set up for a single vertical company.
    Incentivized
    Read full review
    Geckoboard
    • A bit more flexibility in the number of columns would be nice.
    • Ability to scale to mobile device (web).
    • App capabilities are missing on Android.
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Geckoboard
    My company did not renew due to changes in the organization.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Geckoboard
    With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Geckoboard
    The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
    Incentivized
    Read full review
    Geckoboard
    Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    No answers on this topic
    Geckoboard
    • While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department.
    • Because pricing is monthly, we can grow or decrease our usage based on our current client needs.
    • Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports.
    Incentivized
    Read full review
    ScreenShots

    BIME Analytics (discontinued) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Geckoboard Screenshots

    Screenshot of Create live KPI dashboards in minutes. No coding or training required.Screenshot of Easily pull in real-time data from over 80 different tools, including spreadsheets and databases, as well as popular business tools like Salesforce, Zendesk, Google Analytics and many more.Screenshot of Anyone can build custom dashboards that make data and KPIs look professional and are easy for everyone on the team to understand at a glance.Screenshot of Get important numbers in front of the team or stakeholders, whether they're in the office or WFH.Screenshot of Every part of your organisation can surface metrics that matter to them and show progress towards their goals.