BIME Analytics (discontinued) vs. Databox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Databox
Score 10.0 out of 10
N/A
Databox is business intelligence software built for teams that need fast, actionable insights.
$199
per month
Pricing
BIME Analytics (discontinued)Databox
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
Professional
$199
per month
Growth
$499
per month
Premium
$999
per month
Offerings
Pricing Offerings
BIME Analytics (discontinued)Databox
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Databox
Features
BIME Analytics (discontinued)Databox
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
20% above category average
Databox
9.3
Ratings
13% above category average
Customizable dashboards10.00 Ratings8.90 Ratings
Report Formatting Templates10.00 Ratings8.90 Ratings
Pixel Perfect reports00 Ratings10.00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
Ratings
14% above category average
Databox
8.6
Ratings
7% above category average
Drill-down analysis8.00 Ratings8.00 Ratings
Formatting capabilities10.00 Ratings8.90 Ratings
Report sharing and collaboration10.00 Ratings9.40 Ratings
Integration with R or other statistical packages00 Ratings7.90 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
19% above category average
Databox
8.3
Ratings
0% below category average
Publish to Web10.00 Ratings8.90 Ratings
Publish to PDF10.00 Ratings8.90 Ratings
Report Delivery Scheduling10.00 Ratings8.90 Ratings
Report Versioning00 Ratings7.70 Ratings
Delivery to Remote Servers00 Ratings7.10 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
23% above category average
Databox
7.7
Ratings
3% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.00 Ratings8.30 Ratings
Location Analytics / Geographic Visualization10.00 Ratings7.00 Ratings
Predictive Analytics00 Ratings7.90 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
16% above category average
Databox
-
Ratings
Multi-User Support (named login)10.00 Ratings00 Ratings
Role-Based Security Model10.00 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
Ratings
24% above category average
Databox
-
Ratings
Responsive Design for Web Access10.00 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.00 Ratings00 Ratings
Best Alternatives
BIME Analytics (discontinued)Databox
Small Businesses
BrightGauge
BrightGauge
Score 9.0 out of 10
BrightGauge
BrightGauge
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Databox
Likelihood to Recommend
7.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
User Testimonials
BIME Analytics (discontinued)Databox
Likelihood to Recommend
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Databox is fantastic for companies or agencies that regularly report on a variety of metrics from multiple data sources. It's ideal for any company that uses a variety of different tools (as long as Databox integrates with them). It's particularly good for HubSpot agencies and companies that use HubSpot. It's maybe not necessary for companies that only use one tool or don't do reporting.
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Pros
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
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Cons
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
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Usability
No answers on this topic
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
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Support Rating
No answers on this topic
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
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Alternatives Considered
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
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While HubSpot is where we store our information and utilize the systems, the reporting wasn't deep enough and it didn't include the entire website since it is hosted elsewhere. So I started looking at options, and Databox came as a recommendation so I checked it out and haven't turned back. I didn't evaluate any other products because Databox met our need and we were able to get started right away.
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Return on Investment
No answers on this topic
  • It has helped us to show our value to clients
  • Easily digestible dashboards make it easy to understand what you're looking at
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Databox Screenshots

Screenshot of a dashboard used to tack and monitor company’s metrics and KPIs.Screenshot of an example of a custom dashboard that can be built in minutes, without code.Screenshot of a custom report which can be created by adding dashboards, images, and text. In both slide and pageless format.Screenshot of an example of how to compare performance across companies, to see where there’s room to improve.Screenshot of an example prediction of how a campaign is likely to perform. These can be viewed over months, quarters, or years.Screenshot of an AI-generated summary of performance.