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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIME Analytics (discontinued)

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

    $490

    Per Month (Billed Annually)

    Clari

    Score9.9 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
    Pricing
    BIME Analytics (discontinued)Clari
    Editions & Modules
    Base Plan
    $490
    Per Month (Billed Annually)
    Big Data
    $690
    Per Month (Billed Annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    BIME Analytics (discontinued)Clari
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BIME Analytics (discontinued)Clari
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Clari
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    BIME Analytics (discontinued)Clari
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    20% above category average
    Clari
    -
    Ratings
    Customizable dashboards10.01 Ratings00 Ratings
    Report Formatting Templates10.01 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    9.3
    1 Ratings
    14% above category average
    Clari
    -
    Ratings
    Drill-down analysis8.01 Ratings00 Ratings
    Formatting capabilities10.01 Ratings00 Ratings
    Report sharing and collaboration10.01 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    18% above category average
    Clari
    -
    Ratings
    Publish to Web10.01 Ratings00 Ratings
    Publish to PDF10.01 Ratings00 Ratings
    Report Delivery Scheduling10.01 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    22% above category average
    Clari
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings00 Ratings
    Location Analytics / Geographic Visualization10.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    16% above category average
    Clari
    -
    Ratings
    Multi-User Support (named login)10.01 Ratings00 Ratings
    Role-Based Security Model10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    24% above category average
    Clari
    -
    Ratings
    Responsive Design for Web Access10.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings00 Ratings
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of BIME Analytics (discontinued) and Clari
    Feature
    BIME Analytics (discontinued)
    -
    Ratings
    Clari
    9.9
    1 Ratings
    14% above category average
    Quick Dashboard/Forecast00 Ratings10.01 Ratings
    Sales Visuals00 Ratings10.01 Ratings
    Sales Forecast Templates00 Ratings9.01 Ratings
    Sales Forecasting Factors00 Ratings10.01 Ratings
    Sales Forecast Review00 Ratings10.01 Ratings
    Sales Forecasting Management00 Ratings10.01 Ratings
    Custom Forecast Models00 Ratings10.01 Ratings
    Record of Previous Sales Forecasts00 Ratings10.01 Ratings
    Sales Forecast Collaboration:00 Ratings10.01 Ratings
    CRM Data Import00 Ratings10.01 Ratings
    Best Alternatives
    BIME Analytics (discontinued)Clari
    Small Businesses
    Cyfe
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BIME Analytics (discontinued)Clari
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    9.4
    (3 ratings)
    Data Sources
    10.0
    (1 ratings)
    9.2
    (3 ratings)
    User Testimonials
    BIME Analytics (discontinued)Clari
    Likelihood to Recommend
    Discontinued Products
    Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
    Incentivized
    Read full review
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy to create reports
    • Easy to edit
    • Easy to customize
    Incentivized
    Read full review
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It was SLOW!
    • Some of the graphs can be confusing
    • Not really set up for a single vertical company.
    Incentivized
    Read full review
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
    Incentivized
    Read full review
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    No answers on this topic
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    ScreenShots

    BIME Analytics (discontinued) Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot